Need Custom Close Button ads Blocking User Experience

[meiyalagan r]

Octa Trading App ads Blocking User Experience, In My Application using AdMob Interstitial Ads after 30sec video completes only close option visible at the same time app install / Get screen presenting over there. this I feel user bad experiences.

For that purpose please help us to do custom close button, and hidden ads close button control from the developer iOS and Android Google Ads SDK side help on this. Please provide how to resolve this kind of user experience issue.

Ref: attached screenshot please look.

[Mobile Ads SDK Forum Advisor]

Hi Meiyalagan, 

Thank you for contacting the Mobile Ads SDK support team.

We do understand the importance of your use case. However, please do note that the Mobile Ads SDK just requests an ad to the ad-server and doesn't have any control on what ad it will receive. With that being said, what we can suggest at this point is to reach out to the Product Support Team.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02r1sEx:ref"

Thanks,
 

Mobile Ads SDK Team

[meiyalagan r]

Thanks for you reply,

Is it possible custom close button add it in iOS and Android View Controller on top view advertisements display. 

need AdMob SDK ads close button control like developer can disable the close button instead of our custom close button we can show. 

Please help me on that.

[Mobile Ads SDK Forum Advisor]

Hi Meiyalagan, 

Thank you for getting back to us.

It is not possible to customize the close button of the interstitial ad at the developer level.

[meiyalagan r]

Thanks for your response.

Could you please provide what are the types of Ads we can do Custom Close Button from iOS and Android Developer end.

[Mobile Ads SDK Forum Advisor]

Hi Meiyalagan, 

Thank you for getting back to us.

It can't be done at the developer level, as creatives are based on templates.

[Mobile Ads SDK Forum Advisor]

Hi, 

Thank you for your patience here is the response for your questions.

If you are looking for complete control over the Ad format please refer to the Native fullscreen Native Ads -https://developers.google.com/admob/ios/native/full-screen

you can also try to find the ad in ad review center (https://support.google.com/admob/answer/3480906) and use blocking controls to block the ad. As those ads are Blocking user experience.

If you can reproduce and export the ad response string of the offending Ad in Ad Inspector https://developers.google.com/admob/android/ad-inspector#advanced_ad_unit_debugging), the case can be escalated to investigate this creative further.

If you face any further issues regarding Mobile Ads SDK please contact us.