GDPR UMP options are not remembered when showing the message again

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Sebi

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Jan 12, 2024, 7:56:09 AM1/12/24
to Google Mobile Ads SDK Developers
There seems to be some weird behavior with the SDK on Unity.
After user clicks "Manage options" and then confirms his new choices, if the user reopens the consent form from settings, the choices seem to not be remembered. 
Anyone else had this issue before?

Mobile Ads SDK Forum Advisor

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Jan 12, 2024, 8:36:10 AM1/12/24
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Hi,

Thank you for contacting the Mobile Ads SDK Support team.

I will check with our team regarding your query and one of my team members will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rWJBk:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


Mobile Ads SDK Forum Advisor

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Jan 12, 2024, 12:54:50 PM1/12/24
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Hi Sebi,

What you are noticing is the expected behavior. Please note that the user's previous choices are stored in local storage but their past choices are not visually reflected in the privacy options form. It just displays the default form settings every time. This is working as intended.

Thanks,
Justin

ref:!00D1U01174p.!5004Q02rWJBk:ref

Sebi

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Jan 12, 2024, 7:19:08 PM1/12/24
to Google Mobile Ads SDK Developers
Alright, thanks for the confirmation. Topic can be closed :)
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