Hi Alex,
Thank you for raising this to us.
Could you please confirm if the behavior occurs on a specific ads? If so, could you please provide the following details via Reply privately to author option?
- Charles log (see instruction here) capturing the ad request
- Device used where the issue occurs
- A test project showing the behavior
If the option mentioned doesn't work, you may send the the requested information directly to
mobileads...@gmail.com, then let us know in this thread once it has been sent.
Regards,
 |
| Teejay Wennie Pimentel |
| Mobile Ads SDK Team |
|
|
| |

ref:_00D1U1174p._5004Q2FZXfZ:ref