Cannot earn rewards through reward-based advertising.

[Lian]

Hello. I have distributed an app with a reward-based advertising feature.

However, some users are experiencing problems. They are unable to obtain rewards after watching the ads.

In addition, I have received reports that the close button displayed on the ad screen does not work properly even when clicked.

It seems that the FullScreenContentDelegate and userDidEarnRewardHandler closures set in RewardedAd are not being called properly.

Here is the device and sdk version
If you need the AppID and UnitID, share me a private form.