Live Ads not showing in Device

[Amit Jaiswal]

Hi,

I have built an android app with banner, interstitial and rewarded apps.

When Ad ids are that of test ad-unit ids (from android dev guides):

- Emulator: I can see Test ads  

- Device: I can see Test Ads

When Ad ids are that of actual adunit ids from my AdMob account:  

- Emulator: I can still see Test ads (no live ads, which I think is expected)  

- Device: I cannot see ads

I put make toast error comments for the app and I recieve:

Code: 3

Message: No ad config"

Domain: com.google.android.gms.ads

Cause: null

Please help.

Btw, my app is under review in Play Console.

But I created another apk to test in my device until then and ran into issues.

NOTE: The Ad units are created several weeks ago.

[Mobile Ads SDK Forum Advisor Prod]

Hi Amit,

Thank you for bringing this issue to our attention. I would ask if you can share via "Reply privately to author" button with the following information:

• App Id and Ad Unit Ids if not using test ids
• A sample app with your implementation.

Regards,

William Pescherine Mobile Ads SDK Team

 

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[Amit Jaiswal]

Hi William,

I have not made any progress on this yet. 

I have added app-ads.txt in the linked firebase site as per the instructions 48 hrs ago.

https://kingsprolabs-ctt-firebase.web.app/app-ads.txt

This site is also updated in the store listing configuration.

All said, my understanding is app-ads.txt setup is an optional step - right? Then why should this become a problem, I am not sure.

Also , my app is under review in play store and the automated tests sent me some screenshots as initial testing. In some of these, I do see banner ad as expected in the screen shots. - example below:

So my question is - 

1. These ads seem, live ads. Whatever they are, why cannot I see the ads when I install my app in my phone (or other phones in family)?

2. Is it true that live ad will only show if the app is installed from play store (or is being released in play store)?

On Wed, Oct 14, 2020 at 12:12 PM Mobile Ads SDK Forum Advisor Prod <mobileadssdk...@gmail.com> wrote:

Hi Amit,

"No ad config" errors are usually a result of an incorrect app-ads.txt setup. You may want to set up your own by checking out the instructions on this page.

[Mobile Ads SDK Forum Advisor Prod]

Hi Amit,

I work with William and will assist you. It's encouraging that in testing the ads show. 

Regarding optional steps that can be taken, please note that although ad serving is beyond the scope of this forum we can pass along some overheard advice that seems to be helpful for publishers just starting with ads. The more identified a publisher's app is the more prime that app's real estate could be and therefore would probably be more appealing to advertisers. While ads can show when an app isn't published yet the chances of receiving ads become higher when published. It may be worthwhile doing all the optional things as soon as possible. 

The correct forum for ad serving issues is the AdMob Forum.

Regarding app-ads.txt, once you make a viable one and you want to test with test ads while using "applicationId" that you have in your live app in the app gradle file, then you would have to add the test ads publishing Id to the app-ads.txt file.

Regards,

Aryeh Baker Mobile Ads SDK Team

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