Can't verify my identity

[Mikayden Gutierrez]

I recently tried to submit a form of ID to verify my identity but they emailed me a few days later saying "we couldn't verify your ID". Now there doesn't appear to be an option to re-submit. and I can't find any way to contact admob support, their contact us page doesn't work. They ask me for a "payment number" which I don't know where to find.

[Mobile Ads SDK Forum Advisor]

Hi Mikayden Gutierrez,

Thank you for reaching out to us. However, I'm afraid that this forum can only provide support on the technicalities related to the code implementation of the Mobile Ads SDK. For account-related concern, we recommend that you reach out to the Product Support Team as they're the appropriate team that could help you in this.

This message is in relation to case "ref:!00D1U01174p.!5004Q02qAAnq:ref"

Thanks,
 

Mobile Ads SDK Team