Admob House Ad

[my mobile app]

Hi,

I have created House Ads in my admob account and they are successfully enabled.But in my app ads are not displaying.

Can any one tell the reasons and how to track the problem why ads are not running.

And also is there any contact details (Support) to discuss with the Admob team.

[Chad Zhou]

Hi,

Thank you for reaching out.

Have you verified your PIN yet?

Additional instructions and information about house ad campaigns could be found here.

This forum is for technical questions related to AdMob SDK. For any question regarding AdMob, you can reach AdMob Help Center. 

Thanks.

Chad

Mobile Ads SDK Team

[Vijay]

Hi Chad Zhou,

   In Admob there is no option to see the PIN option in Account Setting page. My account is working fine. 

   Can u tell me what is happening when i was requested to advt from android app, it is showing Default advertisements.

   I attached my screenshot & AdbLog. Please check it once & give me your guidelines. Because Admob not give any Technical support .

   I am newbie in Admob. 

[Vu Chau (MobileAds SDK Team)]

Hi Vijay,

We are only handling technical SDK issues.  However, the following is a troubleshooting guide for your reference:

1. Please ensure that you have properly set up the house ad campaign.  See this guide for more information.
2. In your mediation settings, have you enabled the option to optimize your AdMob network?  The eCPM ranking will determine which ads are returned to your application at a particular moment.
3. In your AdMob account, have you properly filled out the billing info section?  Invalid billing details and campaigns that weren't completely paid for could prevent house ads from showing.
4. Also, if you are running the app that the campaign is promoting, you will not receive any house ads in that app.
5. Lastly, you could complete an ads performance form.

Regards,

Vu Chau

MobileAds SDK Team

[suofei...@gmail.com]

I have the same issue. In my Admob account, i set an Impression goal campaigns ad, so it will show firstly, cause the priority is higher than Ad sources ordered by eCPM. But it doesn't show ad in my app. could you give me some suggests? thank you very much.

[Vu Chau (MobileAds SDK Team)]

Hi there,

Please make sure that, among other things, you have specified a valid form of payment in your billing section.  If the billing details are invalid or incomplete, that could prevent house ads from showing.  Also, please refer to my previous post in this thread for other troubleshooting suggestions.

Vu Chau

MobileAds SDK Team

[Omprakash Raju]

Hi 

I created House ad and filled Billing information.

But Now it is saying

"Your ads aren't running because your account balance is exhausted.

Please make a payment. Fix it"

if it is free,  then why it is asking credit balance?

Please help me.