Account banned and need app id for appeal

[repardeimaj]

I got my admob account banned because my brothers were clicking on ads repeatedly trying to get me money without me knowing. I waited the 30 days and then it said I needed to appeal. I talked to my brothers so they would stop and now I am ready to appeal. In the appeal form it asks for my app id which I don't have access to because my admob account is disabled. How can I get my app id without accessing my account so I can succesfully fill out the appeal form? Thanks

[Stephen Aldous]

It should be in your source code 

 

Regards,

Stephen

 

On Aug 8, 2019, at 16:31, repardeimaj <repar...@gmail.com> wrote:

I got my admob account banned because my brothers were clicking on ads repeatedly trying to get me money without me knowing. I waited the 30 days and then it said I needed to appeal. I talked to my brothers so they would stop and now I am ready to appeal. In the appeal form it asks for my app id which I don't have access to because my admob account is disabled. How can I get my app id without accessing my account so I can succesfully fill out the appeal form? Thanks

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[Mobile Ads SDK Forum Advisor Prod]

Hi @repardeimaj,

Thank you for raising this to us. However, this forum only supports technical concerns related to the code implementation of the Mobile Ads SDK. What you can do instead is to reach out to our Product Support Team so they can address your account related concerns.

Regards,
Mark Albios
Mobile Ads SDK Team

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[repardeimaj]

Hi Stephen, 

Thanks for the reply. Right now I'm having hard disk problems and cant access my source code to find it. Do you know of any other ways to access it? Thanks.

[repardeimaj]

@mobileadssdkforumadvisor, I sent the support team a message over a week ago and still have no response. I am just trying to get my account back and google is being very difficult for that process, especially when my account was disabled because of something I didn't do. 

[Stephen Aldous]

I don't know of any other ways.

[Stephen Aldous]

Search your emails for AdMob. When they email you they include your publisher ID in some of the emails.

[repardeimaj]

@Stephen Aldous is the publisher id the same as the app id?

[Stephen Aldous]

No, but I'm sure they can locate your account with the PUBID.