[iOS] adDidDismissFullScreenContent for rewarded ads isn't fired.

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caro...@gmail.com

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Dec 26, 2023, 5:01:35 AM12/26/23
to Google Mobile Ads SDK Developers
I'm using Google-Mobile-Ads-SDK (10.14.0).
App built with XCode 15.1, from MacOS Sonoma 14.2.

When a user receives reward from rewarded ads, only userDidEarnRewardHandler was called, but adDidDismissFullScreenContent wasn't. 

This behavior does not match the documentation.

The delegate was setup correctly, and adWillPresentFullScreenContent was fired as expected.

Mobile Ads SDK Forum Advisor

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Dec 26, 2023, 1:12:48 PM12/26/23
to caro...@gmail.com, google-adm...@googlegroups.com

Hi, 

Thank you for contacting the Mobile Ads SDK support team.

It sounds like an integration specific issue. Are you able to see if the callbacks are being fired when you run a Google sample project ? I do not notice any issues with our sample app. Can you provide us complete device logs and Charles log along with your sample project which replicates the issue for further investigation.
 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

 

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This message is in relation to case "ref:!00D1U01174p.!5004Q02r3dCE:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


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