Hi,
Thank you for contacting the Mobile Ads SDK Support team.
Could you kindly provide the below information via reply to author option for further investigation:
Additionally, you can check the Interstitial ad guidance, Disallowed interstitial implementations and Recommended interstitial implementations.
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Mobile Ads SDK Team |
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[2025-02-24 19:18:59Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGqty:ref" (ADR-00280124)
Hi,
We've received confirmation from our engineering team that the bug has been accepted and they are actively working on a resolution. While I cannot provide a precise release date at this time, our current estimate is that the fix will be implemented by the end of the second quarter.
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[2025-03-31 17:09:02Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGqty:ref" (ADR-00280124)
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[2025-06-25 20:59:41Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGqty:ref" (ADR-00280124)
According to latest Google Play's policy, new apps and app updates must target Android 15 (API level 35) or higher by August 31, 2025.
When the app targets API level 35, the close button on AdMob interstitial ads becomes invisible. This prevents users from dismissing the ad, creating a negative user experience. This behavior appears to directly violate AdMob policies, which prohibit ad implementations that are difficult for users to dismiss or that encourage accidental clicks. Adhering to this interstitial ad implementation could put our app at risk for having ad serving disabled.
This situation creates a policy conflict:
To comply with the Google Play Store, we must target API 35, but doing so may force us to violate AdMob policy due to the disabled close button.
To comply with AdMob policy, we must ensure ads are dismissible, which seems impossible if we target API 35. This would prevent us from publishing app updates after the deadline.
Please advise on the recommended solution that will allow us to comply with both Google Play and AdMob policies.
Hi Erick,
Thank you for contacting the Mobile Ads SDK Support team.
I ran the Google AdMob InterstitialExample in emulator target Android 15 (API level 35) using the latest mobile ads SDK v24.4.0 and the reported issue “invisible close button” is not replicating. Can you please confirm if the reported issue is reproducible in our Google AdMob InterstitialExample? If so, kindly share with us the below details privately so that we can check your implementation to find the root cause of the issue and may provide the solution:
You can provide the following details via reply privately to the author option or below link.
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=500Ht00001rhF6iIAE&entry.80707362=003172742. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
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Mobile Ads SDK Team |
[2025-07-04 20:33:31Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhF6i:ref" (ADR-00317274)
Hi,
Thank you for contacting the Mobile Ads SDK Support team.
This is a known issue and our engineering team has been actively working on this issue. I will keep this thread updated with the latest status.
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Mobile Ads SDK Team |
[2025-07-07 05:34:26Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhFNs:ref" (ADR-00317397)
Hi,
Thank you for contacting the Mobile Ads SDK Support team.
This is a known issue and our engineering team has been actively working on this issue. I will keep this thread updated with the latest status.
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Mobile Ads SDK Team |
[2025-07-07 05:38:03Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhGmR:ref" (ADR-00317628)
Hi,
Thank you for contacting the Mobile Ads SDK Support team.
This is a known issue and our engineering team has been actively working on this issue. I will keep this thread updated with the latest status.
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Mobile Ads SDK Team |
[2025-07-07 05:40:29Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhGml:ref" (ADR-00317631)
Hi,
Thank you for getting back to us.
This is a known issue and our engineering team has been actively working on this issue. I will keep this thread updated with the latest status.
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Mobile Ads SDK Team |
[2025-07-07 05:43:12Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhF6i:ref" (ADR-00317274)
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Mobile Ads SDK Team |
[2025-07-09 21:46:17Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhF6i:ref" (ADR-00317274)