Admob website not consultable in Firefox

[New Prog]

Dear Admob,
I am an Android developer and for two weeks I have the following problem.

When I try to access Admob website, it appears the following phrase:
"Turn off ad blockers".

The problem is only present in Firefox, in Chrome the website shows normally.

I tried to figure out which is the ad blocker involved, but it seems I don't have
any ad blocker installed.
In the Firefox preferences I set the exception for Admob website about pop-up windows,
but it doesn't work again.

I would need a step-by-step procedure in order to understand where is the problem.

Thanks for the attention.

[Abir Hassan]

Use any WebKit-based browser like Chromium, Safari, Yandex. Firefox is Gecko-based browser not WebKit-based.

[New Prog]

Thanks Abir,

I know that the page works normally using Chrome but I would like to understand

why Firefox stopped working just two weeks ago, it always worked normally.

There is an other element:

a) in the office Firefox works (Windows 7)

b) at home Firefox doesn't (Windows 10).

They have probably the most recent version of Firefox.

Can it depend from the different Windows version?

[Deepika Uragayala- MobileAds SDK team]

Hi there,

Thanks for contacting us. Our forum deals with Mobile Ads SDK related technical queries only. For all AdMob general concerns, I would suggest that you contact our AdMob Product Support team for further assistance.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

[New Prog]

Thanks for the tip.

I went there, but I don't see a link or contact where to ask them.

Maybe I lost something in the page?

Thanks anyway.

[Deepika Uragayala- MobileAds SDK team]

Hi there,

Thanks for getting back to us. If you are not able to access the link which I have provided then that could be because your AdMob account falls under this category (earning less than $25 a week). If that is the case, I'd suggest that you use the AdMob Help Center articles for more information. 

Regards,
Deepika Uragayala
Mobile Ads SDK Team

[OMAIS AKHTAR]

how can i fixed it???

[mobileadssdk-a...@google.com]

Hello Omais, 

Could you please elaborate the issue along with the screenshots of the error you're facing so I can assist you further?

Thanks,

Bharani Cherukuri

Mobile Ads SDK Team

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