About Admob ad refresh

[dersekranda]

Hello. My apps in play store are webivew apps. When Admob ads are auto-refreshed, my apps slow down. If I turn off auto-refresh in admob settings, the speed of the applications does not have any problems. In this case, the number of ad impressions is less. Would this lead to a policy violation?

For example, if the ads are automatically renewed by google, let's say 100 000 thousand ad impressions and 1000 clicks. When auto-renew is turned off, you get 40 thousand ad impressions and 1000 clicks. These numbers are examples. However, it is a fact that if the ad refresh is turned off, the number of ad impressions will decrease. Naturally, the cost per click will increase. Would this be a policy violation, ie turning off ads refresh?

2. My question is if I used a timer while adding adView with android studio and let's say I refreshed the ad in 90 seconds. If I remove it with the adView.destyory() method and add it again with adRequest before refreshing, will there be any problems with the speed of the applications?

Would it be a policy violation to use a timer and refresh an ad every 90,100,120 seconds, not in such short periods of time?

Note: Admob account has been temporarily suspended (it's been about 10 days) because I activated ad refresh during the transition between events without using a timer.

I have now edited the applications, that is, closed the renewal with the code and published it again. After 20 days, my account will probably be back to its original state.

My request from you: What should I do now?

1. Shall I turn off the ad refresh in admob settings and continue from now on without any refresh with the code?

2. Shall I turn off the ad refresh in admob settings and use a timer in android studio and renew the ad in a minimum of 90 seconds or more? Would this be a policy violation? If it does, my account will be completely disabled. That's why your answers are very important.

[Mobile Ads SDK Forum Advisor]

Hi dersekranda,

Thank you for reaching out to us. Let me do the best I can to answer your inquiries below.

My request from you: What should I do now?
1. Shall I turn off the ad refresh in admob settings and continue from now on without any refresh with the code?

• You may turn off / or set a custom refresh rate for your banner ads. However, if you choose to completely turn off the automatic refresh, then you would need to implement a logic on your end to request for ads. Here is a detailed StackOverflow post that you may use for your reference. 

2. Shall I turn off the ad refresh in admob settings and use a timer in android studio and renew the ad in a minimum of 90 seconds or more? Would this be a policy violation? If it does, my account will be completely disabled. That's why your answers are very important.

• You implementation is technically possible on the technical side. However, we cannot comment if this permissible with regard to the implementation policy. That said, we would recommend reaching out to our Product Support team instead for further assistance.

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

 

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[dersekranda]

Thank you for your answer.

I will not do the ad refresh with code.

I will turn off ad refresh in Admob settings.

But here's the thing: I want to use adView.pause() followed by adView.resume() when switching events. Is this adView.pause() and adView.resume() against the policy?

11 Ekim 2021 Pazartesi tarihinde saat 10:32:19 UTC+3 itibarıyla mobileadssdk şunları yazdı:

[Mobile Ads SDK Forum Advisor]

Hi Dersekranda,

Thank you for the response. We would strongly suggest not using the adView.pause() as this has been known to cause issues. This can cause ANR or app crashes. You are able to use them but we just recommend against using them.

Regards,

William Pescherine Mobile Ads SDK Team

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[dersekranda]

Thank you very much for your answers. I have a request from you: It would be great if you forward this to the admob team. Webview apps work very well when there are no ads. When an ad is added, the speed of the application decreases, especially when the ad is automatically renewed. Is there any work around to fix these errors? I hope these bugs will be fixed soon. I wish you good work.

11 Ekim 2021 Pazartesi tarihinde saat 16:55:25 UTC+3 itibarıyla mobileadssdk şunları yazdı:

[Mobile Ads SDK Forum Advisor]

Hi Dersekranda,

Thank you for the response. We know about how the SDK can at times take up more CPU or cause the delay/slowness of the SDK and ads being served and rendered. But know that this is something that is always being looked at and we are trying to improve that.