Banner ad prevents app from backgrounding

132 views
Skip to first unread message

Carlos Hwa

unread,
Jun 26, 2020, 10:31:56 PM6/26/20
to Google Mobile Ads SDK Developers
Running the sample app:
with Ads SDK 7.61.0 on an iPhone running 13.5.1, after backgrounding the app, the app does not enter background mode and continues using CPU. See screenshots of the device logs & CPU profile.

This is causing my app to drain battery while it is backgrounded.
Screen Shot 2020-06-26 at 7.22.59 PM.png
Screen Shot 2020-06-26 at 7.23.09 PM.png

Carlos Hwa

unread,
Jun 26, 2020, 10:36:02 PM6/26/20
to Google Mobile Ads SDK Developers
This appears to have started with version 7.54.0 (presumably with the use of WKWebView). I can confirm 7.53.1 does not have this problem, but 7.54.0 does.

Kenneth Ljungh

unread,
Jun 28, 2020, 5:45:55 PM6/28/20
to Google Mobile Ads SDK Developers
Thanks for finding this, I'm recently getting complaints about this from users of my app as well, I hope Google can fix this quickly, using SDK 7.57.

Mobile Ads SDK Forum Advisor Prod

unread,
Jun 29, 2020, 1:25:55 AM6/29/20
to kenneth...@gmail.com, google-adm...@googlegroups.com
Hi all,

Thank you for reporting this. As per checking, the team confirmed that the issue is on Apple side and already reported this on their support channel. You may want to check the Open Radar for the broader iOS community here: https://openradar.appspot.com/7739943

Regards,
Teejay Pimentel
Mobile Ads SDK Team

ref:_00D1U1174p._5004Q219rrQ:ref

Kenneth Ljungh

unread,
Jun 29, 2020, 2:29:22 AM6/29/20
to Google Mobile Ads SDK Developers
Thanks but then we need a workaround otherwise users will uninstall the apps, it already happened to me. Can you help us with that? Can we suspend Admob somehow when entering background?

Carlos Hwa

unread,
Jun 29, 2020, 2:43:57 AM6/29/20
to Google Mobile Ads SDK Developers
Assuming you don't need any of the features in the newer versions, you can downgrade to 7.53.1.

Kenneth Ljungh

unread,
Jun 29, 2020, 2:46:32 AM6/29/20
to Google Mobile Ads SDK Developers
Thanks, I'll try that, was afraid that it would be rejected by apple for using the old API but hopefully not then.

Carlos Hwa

unread,
Jun 29, 2020, 2:52:43 AM6/29/20
to Google Mobile Ads SDK Developers
I have already released an update with the old SDK.

Kenneth Ljungh

unread,
Jun 29, 2020, 3:14:27 AM6/29/20
to google-adm...@googlegroups.com
Great! I got cocoa pods setup to 7.53.1, hopefully the other dependencies will be ok.

Mobile Ads SDK Forum Advisor Prod

unread,
Jun 29, 2020, 4:26:46 AM6/29/20
to kenneth...@gmail.com, google-adm...@googlegroups.com
Hi there,

I'm afraid that we cannot control the issue as this is more of an apple bug. For the meantime, you can downgrade to 7.53.1 while the issue is being fix by the apple team.

cuong kc

unread,
Jul 17, 2021, 4:13:28 AM7/17/21
to Google Mobile Ads SDK Developers
Hi, 
My app use iOS SDK 8.7.0, it bug is getting come back :(
I hope Google Team fix it please.

Reply all
Reply to author
Forward
0 new messages