I/Ads: Ad failed to load : 3) Ad Not Load.

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appsto...@gmail.com

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Feb 5, 2019, 1:24:19 AM2/5/19
to Google Mobile Ads SDK Developers
Test ads are loading perfectly on my app but when I test with real ad Ids, (I/Ads: Ad failed to load : 3) this error comes in logs and no error is shown.
Can anyone help?

LogCat

02-05 11:10:59.711 20070-20070/saver.battery.cleaner.fast.cclanner.fastcleanerandbatterysaver D/InputMethodManager: windowDismissed mLockisused = false
02-05 11:11:00.482 20070-20070/saver.battery.cleaner.fast.cclanner.fastcleanerandbatterysaver D/ViewRootImpl: ViewPostImeInputStage ACTION_DOWN
02-05 11:11:00.552 20070-20070/saver.battery.cleaner.fast.cclanner.fastcleanerandbatterysaver I/Ads: Use AdRequest.Builder.addTestDevice("112F0060A41CF323B52B021E56F9EAD7") to get test ads on this device.
02-05 11:11:00.602 20070-20262/saver.battery.cleaner.fast.cclanner.fastcleanerandbatterysaver W/Ads: Not retrying to fetch app settings
02-05 11:11:01.243 20070-20070/saver.battery.cleaner.fast.cclanner.fastcleanerandbatterysaver E/Ad Error Code :: 3
02-05 11:11:01.243 20070-20070/saver.battery.cleaner.fast.cclanner.fastcleanerandbatterysaver I/Ads: Ad failed to load : 3
02-05 11:11:01.243 20070-20262/saver.battery.cleaner.fast.cclanner.fastcleanerandbatterysaver I/System.out: (HTTPLog)-Static: isSBSettingEnabled false
02-05 11:11:02.614 20070-20070/saver.battery.cleaner.fast.cclanner.fastcleanerandbatterysaver D/InputMethodManager: windowDismissed mLockisused = false
Hope to hear from the team soon.

Thanks

mobileadssdk...@google.com

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Feb 5, 2019, 5:08:54 AM2/5/19
to appsto...@gmail.com, Google Mobile Ads SDK Developers
Hi,

Thank you for the details provided.

Since you are able to load test ads on your end, then this confirms that your code implementation is working correctly. Please note that the No fill error or Error Code 3 could just mean that there are no available ads at the moment.

For us to test on our end, could you provide to us your Ad Unit Id/s privately using Reply privately to author option?

Regards,
Ivan Bautista
Mobile Ads SDK Team




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prais...@gmail.com

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Feb 15, 2019, 9:51:05 AM2/15/19
to Google Mobile Ads SDK Developers
Hi I am having this same issue, how were you able to resolve the issue ?

mobileadssdk...@google.com

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Feb 17, 2019, 9:16:40 PM2/17/19
to prais...@gmail.com, Google Mobile Ads SDK Developers
Hi,

Thank you for reaching out to us. 

For us to have a closer look on the issue encountered on your end, could you provide to us privately your Ad Unit Id/s using Reply privately to author option?

Regards,
Ivan Bautista
Mobile Ads SDK Team
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Mattia Marcon

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Jan 28, 2020, 11:04:38 AM1/28/20
to Google Mobile Ads SDK Developers
We have the same problem, did you manage to solve it?

Mobile Ads SDK Forum Advisor Prod

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Jan 28, 2020, 8:26:18 PM1/28/20
to mat...@inkofpixel.com, google-adm...@googlegroups.com

Hi Mattia,

 

Thank you for reaching out to us.

 

For us to further investigate, could you share with us your App ID and Ad Unit ID via Reply privately to author option?

 

Regards,

Mark Albios

Mobile Ads SDK Team



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