Admob error Error while pinging URL

[Justine]

Hi, 

My admob ad shows but won't load. 

The error is : Error while pinging URL: https://b1-chidc2.zemanta.com/bidder/win/googleadx/48b24fbf-8196-11ef-97d9-7532a7f76097/Zv6uSQAIY10CT9CrADDD4Fq51EtFQD_U_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amtw=. Unable to resolve host "b1-chidc2.zemanta.com": No address associated with hostname

I believe I did set up my ads correctly because 2 days ago when I first set it up, it worked. But the next day and today it shows that error.

Please let me know how I can fix it,

Thank you,

Sydney,

[Mobile Ads SDK Forum Advisor]

Hi Sydney,

It looks like ads are rendering with the wrong domain. I've checked and found that the correct domain of the ad is b1-sindc1.zemanta.com not https://b1-cindc1.zemanta.com. I am able to load the ads with the correct domain. In case you are still facing this issue kindly provide Charles Log of your ad request.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply to author option or using the steps below:

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This message is in relation to case "ref:!00D1U01174p.!5004Q02vGcHb:ref" (ADR-00270622)

Thanks,
 

Mobile Ads SDK Team

 

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

Upon reviewing your AdMob account with the provided information, I found the below issue which must be fixed.

It was discovered that your app status is in "Requires review" state. This indicates that your app has not yet been subject to the review process. To have it reviewed, it is necessary to establish a link between your app and the supported app store. You can link a supported store to your app within the All Apps or App settings pages and subsequently submit it for review. For more information, you can visit  Requires review. 

I have executed our Google Sample Project with the provided IDs and am able to load the Native Ads successfully. Could you confirm the mentioned issue is reproducible in our Google Sample Project as well? If yes, could you kindly provide below information privately for further investigation:

• Sample project reproducing the issue
• Screenshots or video recordings

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files via the reply to author option or by performing the following steps: