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Anis Ben Salem
May 13, 2020, 5:52:41 AM5/13/20
to Google Mobile Ads SDK Developers
Admob is just allow one account for one user but i forget that email and i forget the name of that email and i was delete all cache of my browser but same problem
I was thinking that i was use that email with my old phone but i was sold it after it's broken , so what i will do?
Mobile Ads SDK Forum Advisor Prod
May 13, 2020, 10:11:28 AM5/13/20
to anisben...@gmail.com, google-adm...@googlegroups.com
Hi Anis,
Thank you for bringing this issue to our attention.
So to answer your questions as best I can. Yes, Admob only allows one account. And you would need to fully delete one account to start another.
To start with you will need to cancel your first account and then create a new one if you want to. But the biggest thing is that we will need to confirm your account which will usually require us to send you an email. From what it sounds like, you have lost control of your email too.
That link should also have some ways for you to try to reclaim your Admob account.
Regards,
William Pescherine
Mobile Ads SDK Team
ref:_00D1U1174p._5004Q1zLhXg:ref
Thank you for bringing this issue to our attention.
So to answer your questions as best I can. Yes, Admob only allows one account. And you would need to fully delete one account to start another.
To start with you will need to cancel your first account and then create a new one if you want to. But the biggest thing is that we will need to confirm your account which will usually require us to send you an email. From what it sounds like, you have lost control of your email too.
That link should also have some ways for you to try to reclaim your Admob account.
Regards,
William Pescherine
Mobile Ads SDK Team
ref:_00D1U1174p._5004Q1zLhXg:ref
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