AdMob Ads not showing in iOS physical devices.

[matthew gabriel]

Hi,

I have recently uploaded my iOS app to the Apple app store and cannot see any AdMob ads that I have placed in my app.

It's worth noting that the ads load as expected in both the android simulator and physical device.

The ads show as expected within the iOS simulator during testing. However, the ads did not show on a physical device as I received the error:
[admob/no-fill]: The ad request was successful, but no ad was returned due to lack of ad inventory.

I was hoping the issue would be resolved in production as it does not require test devices to be registered, but this was with no luck.

I am using

@react-native-firebase/admob: 11.0.0 react-native package not native code.

Thanks in advance.

[Mobile Ads SDK Forum Advisor Prod]

Hi Matthew,

Were you able to link your app in AdMob to the app in the App Store? If not, you could send us a link to your app in the app store and we will try to make the linking available to you. 

If your app is already linked and you are still not seeing ads, could you send us privately your app Id and ad unit Id? Alternatively, you can send it to us via our testing alias mobileads...@gmail.com with a post on this thread once you have done so.

Regards,

Aryeh Baker Mobile Ads SDK Team

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[matthew gabriel]

Hi,

I tried to link the app in the console but it did not show up. https://apps.apple.com/gb/app/london-bike-bays/id1557019651 is the link to the app in the app store.

[Mobile Ads SDK Forum Advisor Prod]

Hi Matthew,

Thank you for sending me your app link. I was able to get it to be viewable in AdMob. Please get back to me if you cannot link it, or if when you link it you still see no ads. 

[matthew gabriel]

I have sent a message privately with the app-id and ad-unit-id

On Thursday, 18 March 2021 at 20:53:04 UTC mobileadssdkforumadvisor wrote:

Hi Matthew,

Thank you for sending me your app link. I was able to get it to be viewable in AdMob. Please get back to me if you cannot link it, or if when you link it you still see no ads. 

If your app is already linked and you are still not seeing ads, could you send us privately your app Id and ad unit Id? Alternatively, you can send it to us via our testing alias mobileadstesting99@gmail.com with a post on this thread once you have done so.

[matthew gabriel]

I should mention that linking the app to the AppStore did not fix the ads not showing up unfortunately

On Thursday, 18 March 2021 at 21:37:05 UTC matthew gabriel wrote:

I have sent a message privately with the app-id and ad-unit-id

On Thursday, 18 March 2021 at 20:53:04 UTC mobileadssdkforumadvisor wrote:

Hi Matthew,

Thank you for sending me your app link. I was able to get it to be viewable in AdMob. Please get back to me if you cannot link it, or if when you link it you still see no ads. 

If your app is already linked and you are still not seeing ads, could you send us privately your app Id and ad unit Id? Alternatively, you can send it to us via our testing alias mobileads...@gmail.com with a post on this thread once you have done so.

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for providing the requested information. Could you please provide the steps to trigger the ad request? In addition, is your app geo-restricted? If so, on what location/country your app can be downloaded?

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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[matthew gabriel]

Hi,

The ads are now showing in iOS thank you. The app is geo-restricted to downloads only within the UK via the app store geo restrictions.

[Mobile Ads SDK Forum Advisor Prod]

Hi Matthew,

Thank you for confirming that ads are now showing. Does this mean that the issue is now fixed on your end? Kindly confirm so we can now close this ticket.


Regards,


 

Sherwin Diesta Mobile Ads SDK Team

 

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[matthew gabriel]

Yes. It can be closed. thank you for your help.