New crashes in trichromelibrary!?

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Alain-Daniel Bourdages

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Jul 8, 2022, 12:15:13 PM7/8/22
to Google Mobile Ads SDK Developers
Hello,

A new build of our app is logging new crashes which seem to be triggered by the mobile ad package. Is anyone else experiencing this? So far, the crashes are only on Samsung device running Android 12.

Project is unity-based and has the following dependencies:
com.google.android.gms:play-services-ads:21.0.0
com.google.ads.mediation:facebook:6.11.0.1

In all instances, the crash log look like the following. It looks like the trichromelibrary is triggering the crash.
backtrace: #00 pc 0000000000051a3c /apex/com.android.runtime/lib64/bionic/libc.so (abort+168) #00 pc 00000000006d157c /apex/com.android.art/lib64/libart.so (art::Runtime::Abort(char const*)+668) #00 pc 000000000001695c /apex/com.android.art/lib64/libbase.so (android::base::SetAborter(std::__1::function<void (char const*)>&&)::$_3::__invoke(char const*)+76) #00 pc 0000000000015f8c /apex/com.android.art/lib64/libbase.so (android::base::LogMessage::~LogMessage()+364) #00 pc 00000000002857ec /apex/com.android.art/lib64/libart.so (art::JavaVMExt::AddGlobalRef(art::Thread*, art::ObjPtr<art::mirror::Object>)+1924) #00 pc 000000000059add0 /apex/com.android.art/lib64/libart.so (art::JNI<false>::NewGlobalRef(_JNIEnv*, _jobject*)+272) #00 pc 00000000041b24b4 /data/app/~~IrZwIkR2PzeuNokHOchS7g==/com.google.android.trichromelibrary_506007134-rdxlfMrkAY6vOHZUqKx8aQ==/base.apk!libmonochrome_64.so #00 pc 00000000041b216c /data/app/~~IrZwIkR2PzeuNokHOchS7g==/com.google.android.trichromelibrary_506007134-rdxlfMrkAY6vOHZUqKx8aQ==/base.apk!libmonochrome_64.so #00 pc 00000000020beccc /data/app/~~IrZwIkR2PzeuNokHOchS7g==/com.google.android.trichromelibrary_506007134-rdxlfMrkAY6vOHZUqKx8aQ==/base.apk!libmonochrome_64.so #00 pc 0000000003298898 /data/app/~~IrZwIkR2PzeuNokHOchS7g==/com.google.android.trichromelibrary_506007134-rdxlfMrkAY6vOHZUqKx8aQ==/base.apk!libmonochrome_64.so #00 pc 0000000003298830 /data/app/~~IrZwIkR2PzeuNokHOchS7g==/com.google.android.trichromelibrary_506007134-rdxlfMrkAY6vOHZUqKx8aQ==/base.apk!libmonochrome_64.so (Java_J_N_MLlibBXh+28) #00 pc 000000000018a334 /data/app/~~AFBrTXwba9k757mu0_YhvQ==/com.google.android.webview--yh8tcZbc85oObD8mgN4lg==/oat/arm64/base.odex (art_jni_trampoline+116) #00 pc 00000000002fae90 /data/app/~~AFBrTXwba9k757mu0_YhvQ==/com.google.android.webview--yh8tcZbc85oObD8mgN4lg==/oat/arm64/base.odex (org.chromium.base.JavaExceptionReporter.uncaughtException+80) #00 pc 000000000020aec4 /apex/com.android.art/lib64/libart.so (nterp_helper+7636) #00 pc 00000000000ec490 /apex/com.android.art/javalib/core-oj.jar (java.lang.ThreadGroup.uncaughtException+28) #00 pc 000000000020a044 /apex/com.android.art/lib64/libart.so (nterp_helper+3924) #00 pc 00000000000ec47c /apex/com.android.art/javalib/core-oj.jar (java.lang.ThreadGroup.uncaughtException+8) #00 pc 000000000020ae64 /apex/com.android.art/lib64/libart.so (nterp_helper+7540) #00 pc 00000000000ed702 /apex/com.android.art/javalib/core-oj.jar (java.lang.Thread.dispatchUncaughtException+30) #00 pc 00000000002ca764 /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+548) #00 pc 0000000000430030 /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeVirtualOrInterfaceWithVarArgs<art::ArtMethod*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, art::ArtMethod*, std::__va_list)+880) #00 pc 00000000005ab80c /apex/com.android.art/lib64/libart.so (art::JNI<false>::CallVoidMethodV(_JNIEnv*, _jobject*, _jmethodID*, std::__va_list)+300) #00 pc 000000000045b87c /apex/com.android.art/lib64/libart.so (_JNIEnv::CallVoidMethod(_jobject*, _jmethodID*, ...)+120) #00 pc 000000000045b2e0 /apex/com.android.art/lib64/libart.so (art::Thread::HandleUncaughtExceptions(art::ScopedObjectAccessAlreadyRunnable&)+216) #00 pc 00000000004594cc /apex/com.android.art/lib64/libart.so (art::Thread::Destroy()+456) #00 pc 00000000004587a8 /apex/com.android.art/lib64/libart.so (art::ThreadList::Unregister(art::Thread*)+132) #00 pc 0000000000457924 /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1048) #00 pc 00000000000b6d54 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+264) #00 pc 0000000000053370 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68)

Mobile Ads SDK Forum Advisor

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Jul 10, 2022, 9:20:21 PM7/10/22
to adbou...@gmail.com, google-adm...@googlegroups.com
Hi Alain,

Thank you for reporting this to us.

As per checking, it seems that we haven't receive the same crash reported by other publishers as this one. For us to investigate this further, could you kindly provide the following details via Reply to author option?
  • App ID
  • Ad Unit IDs
  • Sample project where the issue is reproducible

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002cU1aAQAS&entry.80707362=00113523

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Regards,
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Teejay Wennie
Mobile Ads SDK Team
 

 

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