Specific Bundle ID is not able to show ads

[Allan Shieh]

Hi,

there are 3 specific bundle ID is not able to show ads:
com.kingrex.aulottery
com.kingrex.mylottery
com.kingrex.SGApp

I have tested using test unit ID and it is not showing the ads. I tested using other bundle ID and it is showing the test ads. Hence no problem on my code and my SDK implementation.

It is confident to say that something is validating against the above 3 bundle IDs. Please check the status of the 3 bundle ID above.

Regards

[Mobile Ads SDK Forum Advisor]

Hi Allan,

Thank you for contacting the Mobile Ads SDK Support team.   

I've tested our Google Sample Application with both the bundle ID's (com.kingrex.aulottery and com.kingrex.SGApp) using your app ID and ad unit ID, and ads are loading correctly. Could you confirm if this issue can be reproduced in the Google Sample Application?

However, I noticed the bundle ID (com.kingrex.mylottery) for your app isn't registered in your AdMob account.

I would recommend you to follow the Set up an app-ads.txt file for your app document to configure the file. To have it reviewed, make sure your app has been verified. You must also link your app to a supported app store in AdMob to trigger the review.

Thanks,
 

Mobile Ads SDK Team

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[2025-09-02 15:26:38Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u5auP:ref" (ADR-00331579)

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

We have observed that advertisements fail to load when utilizing your Bundle Identifiers. However the Ads are loading successfully upon alteration of the Bundle Identifier. Therefore, it appears that the root of the issue lies within your Bundle Identifiers.

The best way to get more information about your issue is the AdMob Help Center. You can also utilize the AdMob Communities for additional support.

Thanks,
 

Mobile Ads SDK Team

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[2025-09-03 19:55:27Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u5auP:ref" (ADR-00331579)

[Allan Shieh]

I have downloaded the sample project, and run a testing as below:

1) Default sample project showing Ads

2) Updated the bundle identifier ID &  to com.kingrex.aulottery or com.kingrex.SGApp or com.kingrex.mylottery -> all these 3 not showing any Ads.

3) Update the bundle identifier ID to other name (i.e: com.kingrex.whatever), it shows the test Ads.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

We have observed that advertisements fail to load when utilizing your Bundle Identifiers. However the Ads are loading successfully upon alteration of the Bundle Identifier. Therefore, it appears that the root of the issue lies within your Bundle Identifiers.

The best way to get more information about your issue is the AdMob Help Center. You can also utilize the AdMob Communities for additional support.

Thanks,
 

Mobile Ads SDK Team

Feedback
How was our support today?

               

[2025-09-04 08:48:25Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u5auP:ref" (ADR-00331579)