Difficulty getting native ads working in portrait format with google_mobile_ads package in Flutter

[Francis Fermier]

I have chosen a portrait format when the native ads load, I only get a small banner across the center of the available area. The Ad frame itself fills the size in the widget correctly, the tag is correctly displayed in the top left-hand corner of the frame, but the Ad itself doesn't fill out to cover the entire space available. I would like to show ads that fill the entire space. How do I do this?

I have set the nativeAdOptions tag:

nativeAdOptions: NativeAdOptions(mediaAspectRatio: MediaAspectRatio.portrait)

again, the ad frame fills the available space in the widget properly, but the content is simply a banner and doesn't fill the available space in the ad frame. This happens every time, I have attached an example.  How do I get full-frame image or video ads to show? Is there a content flag I am missing? I also checked my settings in the Ad Manager and it seems that I have done everything as recommended in the tutorials.

It would be great if anyone here has ideas on what I can try!

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team.

By reviewing your concern, I understand that you are facing an issue in native ads portrait format.

Kindly provide the below information via “Reply to author” option for further investigation:

• app ID
• ad unit ID

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02r2aRJ:ref"

Thanks,
 

Mobile Ads SDK Team