Fails to load ads. It will Prompt "Ad is loading".

Liya

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Nov 1, 2022, 11:39:09 PM11/1/22

to Google Mobile Ads SDK Developers

Hi, Admob issue:fails to load ads. It will Prompt "Ad is loading".Other games have the same problem.And found that the problem only occurs in Honor Magic 4 (LGE-NX9).Please help to solve this problem, thanks~

SVID_20220922_100939_1.mp4

Liya

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Nov 1, 2022, 11:43:03 PM11/1/22

to Google Mobile Ads SDK Developers

Supplementary Details：
Admob issue such as Mega Tower fails to load ads with Admob. It will Prompt "Ad is loading".Other games have the same problem : Idle Spray Blocks,Rabbitdom ,Dead Spreading:Survival ,Dead Spreading:Saving etc.

Test phones: Honor magic 4(LGE-NX9) System version: Android 12

Analysis：
Refer to https://developers.google.com/admob/android/quick-start to integrate Admob through DEMO, and the problem can also be reproduced. And found that the problem only occurs in Honor Magic 4 (LGE-NX9), other phones Honor 70 (FNE-NX9) and Pixel do not reproduce.

The suspicious logs are as follows:
{
"Code": 3,
"Message": "Received error HTTP response code: 400",
"Domain": "com.google.android.gms.ads",
"Cause": "null",
"Response Info": {
"Response ID": "null",
"Mediation Adapter Class Name": "",
"Adapter Responses": []
}
}

Please give feedback to the Admob team to find out why the problem is only on LGE-NX9 and whether it is a bug of Admob. Looking forward to your reply, thanks~

Mobile Ads SDK Forum Advisor

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Nov 2, 2022, 6:15:49 AM11/2/22

to hihon...@gmail.com, google-adm...@googlegroups.com

Hi Liya,

Thank you for reaching out to us.

Can you confirm if you are using our ad unit id and encounter this no ads? If yes, kindly provide us privately the following details below. You can provide the following details via Reply privately to author option or directly provide it to the link below.

App ID
Ad unit ID/s affected
Sample app project
Steps to replicate
SDK version

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