The target age group of my app is: 9-12, 13-15, 16-17, 18 and over
Hello Phshah90,
Thank you for reaching out to us.
To properly troubleshoot your issue, kindly provide us the following information below privately:
In addition, can you please share to us the Charles log (see instruction here) where it captures the behavior of rewarded ads that are not showing the skip button with enabled closing icon after 5 seconds? Asking this so we can further investigate on our end.
You can provide the following details via reply privately to author option or you can provide directly to the link below.
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
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3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
Regards,
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