Ads ExoPlayer DisplayEventReceiver Crash.

[itzno...@gmail.com]

Report via Crashlytics.

Reproducible: False

Crash velocity: Moderate 

Affected Devices: Moto G (5S) Plus

Affected Android Version: Android 8 (100%)

Stacktrace:

Fatal Exception: java.lang.RuntimeException: Failed to initialize display event receiver.  status=-2147483648

       at android.view.DisplayEventReceiver.nativeInit(DisplayEventReceiver.java)
       at android.view.DisplayEventReceiver.<init>(DisplayEventReceiver.java:92)
       at android.view.Choreographer$FrameDisplayEventReceiver.<init>(Choreographer.java:845)
       at android.view.Choreographer.<init>(Choreographer.java:225)
       at android.view.Choreographer.<init>(Choreographer.java)
       at android.view.Choreographer$1.initialValue(Choreographer.java:108)
       at android.view.Choreographer$1.initialValue(Choreographer.java:102)
       at java.lang.ThreadLocal.setInitialValue(ThreadLocal.java:180)
       at java.lang.ThreadLocal.get(ThreadLocal.java:170)
       at android.view.Choreographer.getInstance(Choreographer.java:251)
       at com.google.android.gms.ads.exoplayer3.video.i.handleMessage(i.java:2)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:164)
       at android.os.HandlerThread.run(HandlerThread.java:65)

[Mobile Ads SDK Forum Advisor]

Hi Darshan,

Let's continue our discussion on this thread. Moving forward, kindly avoid opening multiple thread with the same content for better tracking of the issue.

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

 

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[Mobile Ads SDK Forum Advisor]

Hi Darshan,

Could you kindly provide the following details (via Reply to author option. If the option does not work, kindly reply to mobileads...@gmail.com, then let us know here once sent) for us to investigate your concern further?

• App ID
• Ad Unit IDs
• Sample project where the issue is reproducible

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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[itzno...@gmail.com]

I sent the app id & the ad unit.

Note that the issue is not reproducible at my end so there is no sample attached.

[Mobile Ads SDK Forum Advisor]

Hi Darshan,

Thank you for your response.

Can you confirm if you're using any mediation network in your application where this crash happened? This will help us to determine and trim down the possible causes of the crash.

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

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[itzno...@gmail.com]

No, I do not use any Mediation or Mediation Adapters in the App.

However, I do use real-time / Open-Bidding if that is important along with disableMediationAdapterInitialization.

[Mobile Ads SDK Forum Advisor]

Hi DarShan,

Are you using the latest version of the SDK? If not, would it be possible for you to update to the latest version, then monitor if the crash subsides?

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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[itzno...@gmail.com]

I use the latest AdMob SDK 20.5.0.

[Mobile Ads SDK Forum Advisor]

Hi DarShan,

Thank you for your response.

Let me bring this to the rest of the team for further checking. We will update you once we have more information.

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

 

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[Mobile Ads SDK Forum Advisor]

Hi,

I hope you're doing well.

I just want to circle back with regard to the crashes related to ExoPlayer using v20.5.0 that you're encountered previously, our team mentioned that they finished migration to the latest ExoPlayer earlier this year. Feel free to reach back to us if you still encountering this. We also recommend using our latest SDK for some new features and fixes bugs.

Regards,

Mobile Ads SDK Team

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