EXC_BAD_ACCESS KERN_PROTECTION_FAILURE 0x000000016e7dffe0 GADCurrentOrientationAnchoredAdaptiveBannerAdSizeWithWidth

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Paulson

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Aug 27, 2021, 5:20:58 AM8/27/21
to Google Mobile Ads SDK Developers
Hi there, we're using Admob SDK v7.66.0 for our iOS app. We're getting many crash reports/alerts from Firebase Crashlytics with the name "  GADCurrentOrientationAnchoredAdaptiveBannerAdSizeWithWidth    ".

Attached the log for reference and some beginning part below. Please let me know what is this issue and how I can fix this ? this is causing the most high no. of crashes in our app and it seems to have affected 500+ users. Kindly provide your support.

The logs starts with the below line
Crashed: Thread Pool Worker
EXC_BAD_ACCESS KERN_PROTECTION_FAILURE 0x000000016e70ffe0

Crashed: Thread Pool Worker
0  AppName.iOS                  0x103f91a38 GADCurrentOrientationAnchoredAdaptiveBannerAdSizeWithWidth + 30094532



crash_logs.txt

Mobile Ads SDK Forum Advisor

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Aug 27, 2021, 6:10:06 AM8/27/21
to paulson.mi...@gmail.com, google-adm...@googlegroups.com

Hello Paulson,

Thank you for reaching out to us.

For us to further investigate this, could you please provide the following details via Reply privately to author option or send it directly to mobileads...@gmail.com? Kindly inform us on this thread if you sent it directly to the email provided.

  • Sample app where crashes happen
  • Steps to replicate
  • Device name and version affected
  • Play store link

Regards,

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Princess Pamela Pineda
Mobile Ads SDK Team
 


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