Issue with Native Ads Impression Count in Google AdMob

[Bhaumik Lathiya]

Dear Google Mobile Ads SDK Developers Team, 

I hope this email finds you well. I am writing to seek assistance regarding an issue I am facing with the Native Ads feature in Google AdMob.

Firstly, I would like to express my appreciation for the excellent work your team has done in developing the Google Mobile Ads SDK. I have been utilizing the SDK in my Unity game, specifically integrating Native Advanced Ads from Google AdMob.

I have successfully implemented the Native Advanced Ads in my game, and I can confirm that the ads are being displayed to the users. However, I have noticed a discrepancy in the impression count. While I can see a significant number of ad requests in the AdMob Reports section, the impression count remains unchanged.

It's worth noting that I am receiving impressions for Interstitial and Rewarded ads without any issues. The problem seems to be specific to the Native ads, where the impression count is not reflecting the actual impressions being delivered.

I have thoroughly reviewed the documentation and guidelines provided by Google AdMob, and I have ensured that I have correctly implemented the Native Advanced Ads in accordance with the specified instructions. Despite my efforts, I am unable to determine the cause of this issue.

I kindly request your assistance in investigating this matter and providing guidance on how to rectify the discrepancy in the Native Ads impression count. It is crucial for me to accurately track the impressions to assess the performance of the ads and optimize the revenue generation.

Please let me know if there are any specific steps or additional information I should provide to help diagnose and resolve the issue. I am more than willing to collaborate with your team to address this matter effectively.

I greatly appreciate your attention to this matter and your prompt response. Thank you for your dedication in providing developers with powerful tools for monetizing their apps. I look forward to your valuable insights and guidance.

Best regards,

Bhaumik Lathiya

[Mobile Ads SDK Forum Advisor]

Hello Bhaumik,

Thank you for reaching out to us.

To clarify, are you receiving any impressions from your native ad or are you not receiving any impressions at all? Also how are you measuring the impressions when you mentioned "impression count is not reflecting the actual impressions being delivered"? This is so we can properly give you guidance.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2mCAxl:ref"

Thanks,
 

Mobile Ads SDK Team