RE: [google-admob-ads-sdk] request error: no ad to show.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Please note that I have removed your response from the forums as it contains the PII information.

Upon checking your account with the provided information, we found an “Ad serving is limited” issue in the policy center, which must be resolved. It is currently limited because of invalid traffic concerns.

What you can do: 

• Know your ad traffic sources and app visitors
• Never click on your own ads
• Avoid partnering with parties you don't trust
• Learn more about limited ad serving

This seems to be a serving issue rather than something specific to the Mobile Ads SDK. The next step for you would be to reach out to the Product Support Team as they are better equipped to address your concern and provide further assistance.

Please find below your previous response with redacted information.

app id: ***********************************

ad unit id: ***********************************

Until a few days ago, ads were being displayed normally in app released on the App Store. However, from today onwards, advertisements were not displayed, and when debugging, an error message saying "no ad to show" was displayed. I don't think it's an implementation issue because I added a test ad unit and it's being displayed normally. Please understand the cause.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJRYl:ref" (ADR-00243491)

Thanks,
 

Mobile Ads SDK Team

 

[KANJIBHAI JASOLIYA]

I request to transfer the old policy to my given app id account.

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[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.​​​​​​​

I see that same concern on another thread with the subject 'Private message regarding: [google-admob-ads-sdk] ads stopped working in apps', and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.
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