Ad request but no impressions and Cannot link my app to AppStore
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Leonardo D'Incalci
May 17, 2021, 11:42:04 AM5/17/21
to Google Mobile Ads SDK Developers
Hello, the ads with my Android app work fine. With iOS app I get the request but not impressions. Also i cannot linking the app on the App Store.
All this is frustrating considering that many days have passed
Leonardo D'Incalci
May 17, 2021, 1:26:50 PM5/17/21
to Google Mobile Ads SDK Developers
Mobile Ads SDK Forum Advisor Prod
May 17, 2021, 2:50:47 PM5/17/21
to lord...@gmail.com, google-adm...@googlegroups.com
Hi Leonardo,
Thank you for bringing this concern to our attention. In looking over this I would first ask, if you are receiving ads normally within the iOS app? If so then it would look like you have the SDK implemented properly as well as linked. Which based on the fact that you have Android working fine, also seems to support this. So the issue would looks to be more associated with the back end, why is your iOS app not getting the impressions. For this we would suggest reaching out to our Product Support Team , as they are able to handle more account relayed issues.
If though at the same time, your app is not linked or you stop receiving ads. Please let us also know and send the URL to the Apple store for us to check out.
Regards,
ref:_00D1U1174p._5004Q2HBUAv:ref
Thank you for bringing this concern to our attention. In looking over this I would first ask, if you are receiving ads normally within the iOS app? If so then it would look like you have the SDK implemented properly as well as linked. Which based on the fact that you have Android working fine, also seems to support this. So the issue would looks to be more associated with the back end, why is your iOS app not getting the impressions. For this we would suggest reaching out to our Product Support Team , as they are able to handle more account relayed issues.
If though at the same time, your app is not linked or you stop receiving ads. Please let us also know and send the URL to the Apple store for us to check out.
Regards,
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ref:_00D1U1174p._5004Q2HBUAv:ref
Mobile Ads SDK Forum Advisor Prod
May 17, 2021, 2:54:32 PM5/17/21
to lord...@gmail.com, google-adm...@googlegroups.com
Hi Leonardo,
Thank you for sending over the URL, based on what I have seen. It looked like the app was not linkable? I have been able to find it and now should be linkable.
Regards,
ref:_00D1U1174p._5004Q2HBUAv:ref
Thank you for sending over the URL, based on what I have seen. It looked like the app was not linkable? I have been able to find it and now should be linkable.
Regards,
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ref:_00D1U1174p._5004Q2HBUAv:ref
Leonardo D'Incalci
May 18, 2021, 3:50:28 AM5/18/21
to Google Mobile Ads SDK Developers
Thank you so much! Now work well.
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