Ads not showing

92 views
Skip to first unread message

bruh 39

unread,
Apr 3, 2023, 10:27:46 AM4/3/23
to Google Mobile Ads SDK Developers
I am using unity. The test ads work fine inside of the unity editor, but when i build my game, or publish it, they don't show. I have the latest version of unity and the plugin for google ads. On the admob dashboard i am getting all 0s, ofcourse, because they aren't showing. I implemented the sdk exactly how it's explained in the guide here: https://developers.google.com/admob/unity/quick-start . I'm hoping any of you know how i can fix this.

Mobile Ads SDK Forum Advisor

unread,
Apr 3, 2023, 4:20:46 PM4/3/23
to bruh39...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for reaching out to us.

For us to further check your concern, can you provide us the following information below?

  • Sample app project
  • Steps to replicate
  • SDK version
  • App ID
  • Ad unit id
  • Screenshot of error logs (if any)

You can provide the following details via reply privately to author option or directly provide it to the link below.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002kEgt3QAC&entry.80707362=00173317

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Regards,

Google Logo Mobile Ads SDK Team


ref:_00D1U1174p._5004Q2kEgt3:ref
Message has been deleted

Mobile Ads SDK Forum Advisor

unread,
Nov 5, 2024, 2:06:00 AMNov 5
to bruh39...@gmail.com, google-adm...@googlegroups.com

Hi,

Kindly note that I have removed your responses from the forum where it contains the PII information.

We successfully executed the google sample application with the provided details and we are able to load and display the ads within the editor interface. It seems like an implementation issue could you please refer to our google sample application and make sure that you have followed the unity implementation guidelines.

As you have mentioned the project is too big to share please create a new simple project and implement basic rewarded and interstitial ads using your current ad unit ID and app ID and kindly share the file with us.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002kEgt3QAC&entry.80707362=00173317

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Find below your previous response with redacted information.

I can't send the whole project since its too big, but i can send screenshots of the code and the gradle files, but the app id on admob is ***********************************, this is the link to the game:  Nutria Soul Rush - Apps on Google Play, Here are the ad unit ids for both the rewarded and interstitial: ***********************************, ***********************************. There are no error logs, no errors, it just doesnt work.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02kEgt3:ref" (ADR-00173317)

Thanks,

 
Google Logo Mobile Ads SDK Team


Mobile Ads SDK Forum Advisor

unread,
Nov 6, 2024, 5:57:08 PMNov 6
to bruh39...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for providing the requested information.

I have executed the sample project you provided. However, I am encountering an issue while running it: "UnityException: Can not sign the application. Unable to sign the application; please provide passwords!".

This issue seems to be caused by my lack of access to the necessary signing credentials (keystore or certificate) required to run the application. Could you kindly provide the runnable sample project for further investigation:

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files via reply to author option or  by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002kEgt3QAC&entry.80707362=00173317

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

This message is in relation to case "ref:!00D1U01174p.!5004Q02kEgt3:ref" (ADR-00173317)


Thanks,
 
Google Logo Mobile Ads SDK Team


Reply all
Reply to author
Forward
0 new messages