How to solve no CMP issue with OneTrust CMP?

[Ömer Ertekin]

Hi everyone.I'm using admob on Unity. I'm using OneTrust CMP which is certified by google according to https://support.google.com/admob/answer/13554116?hl=en#zippy=%2Cgoogle-certified-cmps this article. 
My app says no CMP issue on dashboard.

I can get consent from OneTrust but there is no any function like
​SetConsent(bool consentValue). ​All i can do is change types of advertisements to non personalized like this

 AdRequest.Builder adRequestBuilder = new AdRequest.Builder();

 

    if (!userConsented)

    {

        adRequestBuilder.AddExtra("npa", "1");  // User did not consent to personalized ads

    }

 

    AdRequest request = adRequestBuilder.Build();​

Will it be enough to solve my cmp problem or should i do anything else?

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting Mobile ads SDK support team.

Yes, your implementation might be sufficient for displaying non personalized ads when the user doesn't consent. After receiving consent you can set this through adRequestBuilder.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPJGn:ref" (ADR-00232624)

Thanks,
 

Mobile Ads SDK Team

 

[Mobile Ads SDK Forum Advisor]

Hi,

Regarding your no CMP issue - The notification cannot be dismissed and will be removed automatically once Google detects the successful implementation of a Google certified CMP. 
 
If you believe that you’ve done the implementation for your app, please find the troubleshooting steps below: 

• for Google consent management solutions:
  • Troubleshooting instructions for both UMP SDK and Ad unit deployment consent messages can be found in the help center here.
• for other Google certified CMP: 
  • Please reach out to your CMP provider to troubleshoot the problem.