(I/Ads: Ad failed to load : 3) getting this error

[themecha...@gmail.com]

Hi all,

Test ads are loading perfectly on my app but when I test with real ad Ids, (I/Ads: Ad failed to load : 3) this error comes in logs and no error is shown.

Can anyone help?

Update: Ads are shown when signed apk of app is installed but when that apk is updated on play console and downloaded from Play Store . Ads are not shown.

Hope to hear from the team soon.

Thanks

[viralapp...@gmail.com]

I am also facing same issue.

[mobileadssdk-a...@google.com]

Hi,

Thank you for the details provided.

Since you are able to load test ads, then your code implementation is working correctly. The Error Code 3 or No fill error usually means that there are just no available ads at the moment on your end.

That said, could you test your Ad Unit Id/s with our sample apps and also in an enabled test device then see if you can load ads?

For us to test on our end, could you share to us privately the Ad Unit ID/s in question using Reply privately to author option?

Regards,

Ivan Bautista

Mobile Ads SDK Team

On 12/08/18 11:56:53 themecha...@gmail.com wrote:

Hi all,

Test ads are loading perfectly on my app but when I test with real ad Ids, (I/Ads: Ad failed to load : 3) this error comes in logs and no error is shown.

Can anyone help?

Thanks

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[mokhtar Belgouthi]

Hello I have more than month that ads ads of the admobe is 2K or 3K but impressions 0.

even when I test my apps on emulator it gives me "Ads: Ad failed to load: 3"

is there a global problem on admobe or what?

thank you in advance

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

I understand how frustrating this is for you. Let me see what I can do to help you with this.

For me to check on my end, could you share with me the details below using Reply privately to author option?

• Ad Unit Id
• Link to the published app in the Play Store (if available)

Regards,
Mark Albios
Mobile Ads SDK Team

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[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for sharing with me your Ad Unit Id and published app in the Play Store. I downloaded your app and I was able to load ads on my end. See screenshots for your reference. The no fill error you've experienced means that ads aren't available as of the moment. This ad serving issue isn't controlled by the Mobile Ads SDK. That said, it's best that you contact our Product Support Team or you may use this troubleshooter. 

In addition, you may want to implement AdMob's Mediation feature to serve ads to your app from multiple sources.

Regards,
Mark Albios
Mobile Ads SDK Team

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[informative app]

Hi I am facing the same issue. I think the Admob Team Should consider this matter seriously and point out the exact issue that why this error is coming. We are searching here and there to fix this problem but no such appropriate answer is given.

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for writing this to us. I know how frustrating this might be for you. We're doing all our best to help you with this however, no fill error isn't controlled by the Mobile Ads SDK since this is purely an ad serving issue. 

On the other note, it seems that you've created a separate thread for this. Please refer to that thread instead for better tracking.

Regards,
Mark Albios
Mobile Ads SDK Team

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[Fatih Deniz Karaçalı]

I am also facing same issue. I tried with sample apps but nothing changed. 

[Mobile Ads SDK Forum Advisor Prod]

Hi Faith,

 

Thanks for posting your concern. I've also received your message in private.

 

With regard to the no fill error, I'm afraid that this ad-serving issue isn't controlled by the Mobile Ads SDK. However, to further check on our end, could you provide your App ID and Ad Unit ID/s via Reply privately to author option?

[Fatih Deniz Karaçalı]

On Saturday, December 8, 2018 at 6:56:54 AM UTC+3, themech...@gmail.com wrote:

Hi all,

Test ads are loading perfectly on my app but when I test with real ad Ids, (I/Ads: Ad failed to load : 3) this error comes in logs and no error is shown.

Can anyone help?

Update: Ads are not shown when signed apk of app is installed.

[Mobile Ads SDK Forum Advisor Prod]

Hi Faith,

 

Thanks for sharing the details in private.

 

I have tested your Ad Unit ID on our interstitial sample app and I was able to load an ad (see attached screenshot). As I've mentioned previously, the no fill error you've encountered simply means that there is no ad available as of the moment and this behavior isn't controlled by the Mobile Ads SDK. Since you're still on the development phase, please continue using our Test Ad Unit IDs or Enable a Test Device to avoid account risk from generating invalid traffic. Once all is set and your app is ready for production, you can now apply your own Ad Unit ID.

 

Moving forward, if you still encounter such error in production, you may use this Ads Troubleshooter or directly reach out to our Product Support Team as they're the appropriate team in handling such ad-serving related issues.

[Fatih Deniz Karaçalı]

Thank you Mark, 

Why I can't see any ads while using interstitial sample app  ? When I use Test Ad Unit IDs in my app,  I can see sample ads correctly. 

I'm worried if there is a problem after production ? My implementation is right ? Can I publish my app with this implementation ? 

Regards. 

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

 

Thank you for reaching out to us in private. However, it seems that you've already created a separate thread for this. For better tracking, please refer to my response on that thread instead.

[Mobile Ads SDK Forum Advisor Prod]

Hi Fatih,

 

Thank you for getting back to me. I can confirm that your Ad implementation is correct and is ready for production since you were able to load test ads. It seems that you're app is just experiencing an ad-serving issue which is already out of our scope. It would be best that you reach out to our Product Support Team so they could provide better insights on this.

 

In addition, please don't forget to replace the Test Ad Unit IDs with your own Ad Unit IDs when deploying to production.

[Desi Solution]

Hello,

       Doing a lot of research, I am not able to figure out why ads are not displaying on real devices even I have used the signed apk for Android.

       I come to know from many forums that app publish is not required for Admob ads. So can you please help me to figure out the issue that

       I am facing currently.

       The error which I am receiving is Error Code 3 or No fill error.

       Regards,

       Desi Solutions 

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

 

Thank you for reaching out to us. Could you share your App ID and Ad Unit ID via Reply privately to author option so we could check on our end?

 

Regards,

Mark Albios

Mobile Ads SDK Team

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[Tauqeer Niazi]

Hello There I'm also facing this issue in my application. When I try on test app its showing ads perfectly but on real android device it shows error I/Ads: Ad failed to load : 3 

Please help

On Saturday, December 8, 2018 at 8:56:54 AM UTC+5, themech...@gmail.com wrote:

[Mobile Ads SDK Forum Advisor Prod]

Hi Tauqeer,

 

Thanks for sharing with us the details in private. We've tested your Ad Unit IDs on our sample projects and was able to load both Banner and Interstitial ads. See attached screenshots. The no fill error (code 3) signifies an ad-serving issue due to no available ad as of the moment and this behavior isn't controlled by the Mobile Ads SDK. You can try this Ads Troubleshooter or directly reach out to the Product Support Team as they're the appropriate team that could help you with this.

[Tauqeer Niazi]

Thank you for your response. 

[Techeon]

 I develop and android app which testing ads show properly but real ads does not show. it shows I/Ads: Ad failed to load : 3. I also use signed apk and publish to play store but it does not show ads ..

Please help me and give me the solutions..

thanks

[Mobile Ads SDK Forum Advisor Prod]

Hi Techeon,

Thank you for bringing this issue to our attention.

I would ask if you could share via "Reply privately to author" button with the following information.

• App Id and Ad Unit Id
• Sample app or code snippet to review. 
• Developing Android SDK or Unit
• Type of Ad? Banner, Interstitial, Rewarded
• Any reproducible steps that might cause the issue
• Link to a live app.

As always for your privacy we ask that you never post any of this information on any forums.

Regards,
William Pescherine

Mobile Ads SDK Team

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[Abhijeet.104]

Hi Team,

I have integrated adMob in my app. I use 2 devices(emulated) for testing.

One 1 device ad is being shown but not on other. Tried with both banner & interstetial ads.

After testing, I thought may be with real AdMob ids it will be shown when app is live on PlayStore. But with playstore app on my mobile device, ad is not being shown.

I'm using firebase, have done all the steps to link admob & firebase app.

I/Ads: This request is sent from a test device.
I/Ads: Ad failed to load : 0

Getting this error. But other device is showing ads as expected
Can you please help me?

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

 

Thank you for reaching out to us.

 

Could you kindly provide the details below (via Reply privately to author) so that I can investigate the issue?

• Ad unit ID/s affected

 

Regards,

Ziv Yves Sanchez

Mobile Ads SDK Team

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[santos...@gmail.com]

Hi All, i am also facing the same issue, please provide solution, how to fixe, Earler it was working fine suddenly get stoped loading and getting error code: 3

Thanks

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Could you send us privately your app link, app bundle Id, app Id and ad unit Id's affected so we can test them? Alternatively, you may send this information to our testing alias mobileads...@gmail.com with a post on this thread once you have done so.

Regards,

Aryeh Baker Mobile Ads SDK Team

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