I need to have the data AdMob collected about a user who asked for it

[Riccardo Aravecchia]

The only data I collect is through AdMob, I don't store anything else. How can I have everything AdMob has about this user? Should I redirect him to Google AdMob or can I just ask Google to give the data to me?

[Mobile Ads SDK Forum Advisor]

Hi Riccardo,

Thank you for contacting the Mobile Ads SDK Support team.

By reviewing your concern, I understand that you need to have the data AdMob collected about a user who asked for it.

Unfortunately, you cannot directly access the specific user data that AdMob has collected about a user who has requested it. AdMob prioritizes user privacy and restricts access to user data to protect individuals. Therefore, you cannot simply ask Google to give you the data. Redirecting the user to AdMob wouldn't be helpful either, as they would need to manage their data through Google's privacy settings, not through your app.

Here's what you can do instead:

1. Inform Users: Make it transparent to users what data your app collects and shares through AdMob. This includes information about AdMob's data collection practices and user controls. You can achieve this through an in-app privacy policy or within the consent request itself.
2. Facilitate User Control: If you need specific user data for ad personalization or other purposes, provide users with clear options to manage their data preferences. This can involve offering options to limit data sharing or request data deletion through your app's settings or within the AdMob user controls.
3. Utilize Aggregated Data: Instead of focusing on individual user data, consider utilizing aggregated data provided by AdMob. This data offers insights into user demographics, interests, and app usage trends without revealing individual identities. You can leverage this information for informed decision-making without compromising user privacy.
4. Respect User Choices: Remember that users have the right to access, correct, and delete their data. If a user requests their data or expresses concerns about data collection, respect their choices and comply with their requests.

By following these recommendations, you can ensure that you are collecting and using data responsibly while respecting user privacy and complying with AdMob's policies. Remember, building trust with your users is crucial for long-term success. Respecting their privacy and being transparent about your data practices goes a long way in achieving this goal. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qXhYV:ref"

Thanks,
 

Mobile Ads SDK Team