Account has been suspended for invalid traffic

[Arijit Banerjee]

I had launched my app on the 11th of September. Ads were appearing fine for a few days, and then all of a sudden stopped showing up. I did everything that was suggested by your Product Support Team to make sure nothing was missed from my end:

• Admob, AdSense and Google Ads were linked.
• Seller information was set to 'Transparent' already.
• eCPM floors were set to Google optimised > All Prices.
• App-Ads.txt was added

Apart from this, here's some more context:

• I didn't receive any policy violations
• My app was always in Ready state
• Ad serving was enabled
• No tech issues since test ads were always working, and no crashes either

And now, all of a sudden when I logged in, It's showing me that my account has been suspended of invalid traffic. What invalid traffic? I had stopped plans of app promotion via social media or paid marketing till the time ads came back. I have submitted an appeal but I'm genuinely shocked at this approach. If my app really had invalid activity, then why wasn't I given a warning? Why didn't I receive a violation of policy? Why was this done so suddenly?

[Link Gachor]

i Agree

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[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team. 

Upon reviewing your concern, I understand that you're facing an issue with invalid traffic in your AdMob account. Please refer to the Invalid traffic document for more details about it. I would recommend you to refer to this help center article How you can help to prevent invalid traffic for better understanding and follow the policy guidelines.

Please reach out to us, if you need any further assistance.

This message is in relation to case "ref:_00D1U1174p._5004Q2pQ4dq:ref"

Thanks,
 

Mobile Ads SDK Team