ALL TESTS WORK BUT NO ADS

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MehmeT Ezerhan

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Jun 18, 2024, 3:35:40 PMJun 18
to Google Mobile Ads SDK Developers
Hello I'm Mehmet;

I developed a mobile game in Unity. I published it on the console and set up AdMob, and there are no visible errors or error codes in Unity. I tested the test ads in Unity, and they worked correctly. Then, I entered the ad unit codes from AdMob.

However, when I tested it on other devices, the ads do not appear. What should I do?


Mobile Ads SDK Forum Advisor

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Jun 18, 2024, 9:40:14 PMJun 18
to mhmte...@gmail.com, google-adm...@googlegroups.com
Hi,

Kindly provide us below details via "Reply to author" option for further investigation:
  • app ID
  • ad unit ID
  • Mobile Ads SDK verion
  • Unity Editor version
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJOMV:ref" (ADR-00242321)

Thanks,
 
Google Logo Mobile Ads SDK Team


Mobile Ads SDK Forum Advisor

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Jun 19, 2024, 2:47:42 PMJun 19
to mhmte...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for providing the requested information.

I ran the Google sample applications Banner and interstitial with the app ID ad unit ID you have provided and I can see the ads loaded successfully. I have tested it in Google Mobile Ads Unity Plugin v9.0.0. Since you have stated that ads are not loading and there are no errors shown I would recommend you to add an ad inspector, Can't See Ads Troubleshooter to know what the issue is and also Enable test devices to do more rigorous testing with production-looking ads. Can you please confirm whether the mentioned issue is replicating in our Google samples? If yes, Kindly provide the minimal sample application privately so that I can debug the issue, understand your implementation, and try to provide a solution.

You can provide the following details via reply privately to the author option.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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