ALL TESTS WORK BUT NO ADS

[MehmeT Ezerhan]

Hello I'm Mehmet;

I developed a mobile game in Unity. I published it on the console and set up AdMob, and there are no visible errors or error codes in Unity. I tested the test ads in Unity, and they worked correctly. Then, I entered the ad unit codes from AdMob.

However, when I tested it on other devices, the ads do not appear. What should I do?

[Mobile Ads SDK Forum Advisor]

Hi,

Kindly provide us below details via "Reply to author" option for further investigation:

• app ID
• ad unit ID
• Mobile Ads SDK verion
• Unity Editor version

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJOMV:ref" (ADR-00242321)

Thanks,
 

Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for providing the requested information.

I ran the Google sample applications Banner and interstitial with the app ID ad unit ID you have provided and I can see the ads loaded successfully. I have tested it in Google Mobile Ads Unity Plugin v9.0.0. Since you have stated that ads are not loading and there are no errors shown I would recommend you to add an ad inspector, Can't See Ads Troubleshooter to know what the issue is and also Enable test devices to do more rigorous testing with production-looking ads. Can you please confirm whether the mentioned issue is replicating in our Google samples? If yes, Kindly provide the minimal sample application privately so that I can debug the issue, understand your implementation, and try to provide a solution.

You can provide the following details via reply privately to the author option.

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