User Messaging Platform IDFA explainer for the ATT dialog not showing up

[Alberto Vecchi]

Hello there!
I've decided to make use of the UMP SDK to trigger the IDFA explainer on my iOS app.
I've followed this guide here: https://developers.google.com/admob/ump/ios/quick-start to set up the ATT dialog at launch time.
Everything works just fine on my development devices: an iPhone and an iPad. The dialog is showing up in Xcode simulator too.
Everything seems to be working great but the app has just been rejected by the Review Team because:
"we noticed that your app uses the AppTrackingTransparency framework, but we haven't been able to locate the App Tracking Transparency permission request".

This morning I run some more tests and found out that on testing the app on different devices through TestFlight, the ATT dialog won't show up at all. I also found out why, because of the UMPFormStatus which is not in the available state:

let formStatus = UMPConsentInformation.sharedInstance.formStatus
if formStatus == .available {
    self.loadForm()
}

But strangely enough it's in the available state on my devices and the iOS ATT alert shows up just fine.
Anyone has a clue to what's happening here?

[Mobile Ads SDK Forum Advisor Prod]

Hi Alberto,

Thank you for bringing this issue to our attention. I see that this is something that we are currently looking into. With that in mind, I have taken the information that you have gien us and passed it along to my team that is looking into this. Once we have feedback about this we will be certain to pass it along to you.

Regards,

William Pescherine Mobile Ads SDK Team

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[Alberto Vecchi]

Thank you William

[Mobile Ads SDK Forum Advisor]

Hi Alberto,

I hope you're doing well.

I work with William and I just want to circle back on this. The team mentioned that this has been fixed. Please let me know if you still encounter the issue so I could raise this to the team once again.

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

 

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[Alberto Vecchi]

Hi Princess Pamela Pineda,
Thank you for the support! Everything seems to be working fine now.

Alberto