App doesn't adhere to programme policies

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Wallterest

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Dec 15, 2024, 9:32:42 PM12/15/24
to Google Mobile Ads SDK Developers
I have been dealing with the same issue for about 10 days, and there is no support team to help. There is no email address or contact section, and I keep being redirected to the community. I kindly ask for assistance. Why is my app not being accepted? No specific information is provided. If there is something inappropriate or incorrect in the app, someone should tell me so I can fix it. I am being told that there is something unsuitable in the app, and it is being rejected. If you could just point out what the issue is, I would solve it immediately. Please, can someone knowledgeable in the community help me?
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Mobile Ads SDK Forum Advisor

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Dec 15, 2024, 10:00:38 PM12/15/24
to darkhe...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

It is very important to follow AdMob Policies and restrictions as well as Implementation Guidelines to avoid any issues. 

Please use the following help center article to understand Common reasons for ads not showing and use the Can't See Ads Troubleshooter to debug the issue.

What to do:

There are issues that need to be fixed before your app is ready to show ads

  1. Review the AdMob and Google platforms programme policies
  2. Address the issues in the app
  3. Request another app review

Kindly note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.  

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGp46:ref" (ADR-00278809)

Thanks,
 
Google Logo Mobile Ads SDK Team

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