Provide a way for users to change their consent?!?!?

[Fiorenza Francesco]

Hello everyone,

once the user has given consent to the processing of his data, if in the future he would like to remove the consent, what should he do? Do I need to put an option in the application so that the form can be displayed again? Or?

Thanks, regards,

Francesco.

[Mobile Ads SDK Forum Advisor]

Hi Francesco,

Thanks for reaching out to the Mobile Ads SDK forum.

Could you please confirm if you’re referring to this prerequisite for your consent? If yes, then note that it is a best practice to load a form every time the user launches your app, even if you determine consent is not required, so that the form is ready to display in case the user wishes to change their consent setting.

If above is not what you meant here, then you may elaborate on your concern so my team can assist you further.

Regards,

Yasar Mobile Ads SDK Team

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[Fiorenza Francesco]

Hi, Yasar, thanks for your reply.

No. I was referring to this:

https://developers.google.com/admob/ump/android/quick-start#using_the_sdk

Fifth point: "Provide a way for users to change their consent."!

How is this to be done? If the user has previously given consent, and then wants to deny consent (Opt-out).

Thank you. Regards.

Francesco

[Mobile Ads SDK Forum Advisor]

Hi Fiorenza,

I'm a colleague of Yasar, and will assist you on this. Since you mentioned that your using the UMP on obtaining consent, like what my colleague mentioned, the way for you to provide a way for the users to change their consent is to load a form every time the user launches your app. In doing so, they can change the consent once they launches the app. In addition to that, it is recommended that you request an update of the consent information at every app launch. This will determine whether or not your user needs to provide consent.

Regards,

Princess Pamela Mobile Ads SDK Team

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[Fiorenza Francesco]

Hi Pamela, thanks for your reply.

I understand, in fact the module is loaded every time the application is started.

The problem is this: once the user has selected consent, or deny, the module when starting the application, it does not appear anymore.

So how can I force him to make it reappear if the user wants to change his consent?

Regards,

Francesco.

[Mobile Ads SDK Forum Advisor]

Hi Francesco,

I work along with Princess. Allow me to assist you in this.

With regard to your concern, you will need to reset the consent by resetting the consent state. This will work while testing and on Production app. However, could you share your use case details on why you want to do this? Are you giving your users an option to opt-out (do not consent) and offer an alternative like buying a subscription? If so, the generation of an EU (GDPR) consent message in the UMP / FundingChoices backend is initiated with a selection for "Select the consent choices your users see" and it consists of two options, (1) Consent Manage option and (2) - Consent / Do not consent / Manage option. The second option (if your use case is the same as mentioned above) is mostly useful for people that want to offer an alternative to consenting, eg.: Buying a subscription. You can tweak the text of the Google UMP, so you could change 'do not consent' to 'Buy Ad-Free' or something similar.

Regards,

Teejay Wennie Mobile Ads SDK Team

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