Custom event in Yield group in Ad Manager 360

[Petr Jarušek]

Hello,

I have a custom SDK and it works fine with Custom events in Mediation in AdMob. The problem is to get it working under Ad Manager 360.
I followed this procedure for yield groups: https://support.google.com/admanager/answer/7390828?hl=en
In my app, I don't receive even the default Ad Exchange ads.
Is there something I am missing?
Thanks,
Petr

[Mobile Ads SDK Forum Advisor]

Hi Petr,

 

Thank you for reaching out to us.

 

With regard to your concern for yield groups, since this is specific to yield groups Ad Exchange ads for Ad Manager 360, we suggest your reach out to the publisher support team by using this support options to contact to them. In addition to that, I've seen in the link you've provided, it mentioned that Yield groups always include Ad Exchange (unless blocked). Kindly check it also, however to assist you better on this, kindly reach out to the appropriate team which are is the publisher support team.

 

Regards,

Princess Pamela Mobile Ads SDK Team

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[Petr Jarušek]

Hi,

I used the support options first but I was told the support team doesn't have the information about that and I should ask in this group.

Best regards,

Dne čtvrtek 9. února 2023 v 17:13:15 UTC+1 uživatel Mobile Ads SDK Forum Advisor napsal:

[Mobile Ads SDK Forum Advisor]

Hello Petr,

 

Kindly note that the SDK just requests an ad to the ad server (E.g: AdMob), and it doesn't have any control on fill rate / match rate / impression of your app. This includes the traffic you receive from your respective ad unit ids. Google Admob and Ad Manager serves as a means to receive and process the data (ads) from network providers. The issue you are encountering is not within its control. I can only recommend that you reach out to the appropriate publisher support team. Kindly emphasize to them the nature of your issue so they can properly assess on how to further assist you. You may also ask them to have them check if your ad unit configuration is correct.

 

Regards,

Zoilo Isagani Mobile Ads SDK Team

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