Google keep rejecting my Kid Game Update Due To Admob App

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Rocky Limandauw

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Apr 16, 2021, 11:04:55 PM4/16/21
to Google Mobile Ads SDK Developers
Hi, I use ONLY AdMob ads in my kid game.
I already read and follow all family Families Policy Requirements by google

my app only use interstitial which only appear when user change the screen, every 3 or 4 scenes changed.
no banner, no rewarded video ads.

I did so far:

In AdMob dashboard, Blocking Control Section,
- Sensitive Categories : all blocked
- General Categories -> dining and nightlife blocked
- Ad Content Rating set as "G"
- California Consumer Privacy Act : "Restrict data processing" checked
- EU user consent : "Non-personalized ads" checked

I develop using Unity and did:
 RequestConfiguration requestConfiguration = new RequestConfiguration.Builder()
              .SetTagForChildDirectedTreatment(TagForChildDirectedTreatment.True)
              .SetMaxAdContentRating(MaxAdContentRating.G)
              .build();
            MobileAds.SetRequestConfiguration(requestConfiguration);


yet, google play still rejecting my app update.
I read  Families Policy Requirements, and already follow all the suggestion, but still no luck.

can anybody help me with this?

google send the possibility that caused my  app update keep getting rejected, and they also attach a file that written in German (I dont speak German).
I already follow all the families ad format requirements.

Screenshot 2021-04-16 214324.pngScreenshot 2021-04-16 214310.png

Mobile Ads SDK Forum Advisor Prod

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Apr 18, 2021, 11:38:45 PM4/18/21
to rockyli...@gmail.com, google-adm...@googlegroups.com

Hi Rocky,

Thank you for reaching out to us.

With regard to your concern, kindly note that this forum only supports integration of the Mobile Ads SDK. For policy related concern, we recommend raising this to AdMob Help Center.

Regards,

Google Logo
Princess Pamela Pineda
Mobile Ads SDK Team
 


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