Only 3 clicks from 152K impressions, Is there any implicit blocking for Ads clicking?

[Michael Pak]

Hi there,

I publish the app about 3 years ago and it works fine for a long time, but the Ads click count (and also Impression CTR) become almost zero suddenly from Feb 29, 2020, and it keeps almost zero till now.

In the graph bellow we can see that there are 152K impressions, but only 3 clicks. I can't understand what happens to my app.

Can you please help to identify the problem?

Thank you! 

Best regards.

[Mobile Ads SDK Forum Advisor Prod]

Hi Michael,

 

Thank you for raising this to us.

 

Please note that this forum is for us to assists you with the code implementation of the Mobile Ads SDK. Since your concern is already impression-related, what you can do instead is to reach out to the Product Support Team via this link. The product specialists there would be able to guide you and provide their insights to your concern.

 

Regards,

Mark Albios

Mobile Ads SDK Team

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[Michael Pak]

Hey Mark,

Thanks for your guide, I will go to contact the product support.