The account not approved yet.

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Pet Palz

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Dec 13, 2022, 5:28:01 AM12/13/22
to Google Mobile Ads SDK Developers
We have implemented ads on our app.At first ads were showing in the app. After a month the app doesn't show the ads. when we request the ad shows the account is not approved yet.Why is this error showing?
After that I checked the account and the app-ads.txt file was not found.

Mobile Ads SDK Forum Advisor

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Dec 13, 2022, 1:34:55 PM12/13/22
to petp...@gmail.com, google-adm...@googlegroups.com
Hi Pet,

In order for us to check your concern further, could you please provide the following details via reply privately to author option?
  • AdMob app ID
  • Ad Unit ID
  • Error code/logs when ads failed to load
Regards,
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Teejay Wennie
Mobile Ads SDK Team
 

 

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Pet Palz

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Dec 14, 2022, 4:09:41 AM12/14/22
to Google Mobile Ads SDK Developers
Error message - Your account not approved yet.

Mobile Ads SDK Forum Advisor

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Dec 14, 2022, 2:12:55 PM12/14/22
to petp...@gmail.com, google-adm...@googlegroups.com
Hi Pet,

I've checked your ad unit against our sample app, and getting a no fill error on my end. This is most likely due to an ad serving issue. Some publishers reported back that fixing their billing profile fixes this, so we suggest to check the same on your end. If the reported issue persists, we recommend reaching out to our Product Support Team as they are more equipped in handling this kind of issue.

As an aside, I've removed your post as it contains information that should've been sent privately. Moving forward, kindly avoid sharing your AdMob information on public thread. Instead, use the reply privately to author option.
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