why 2/3 portion of screen looking black in rewarded video ads

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Alok Krishali

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Jul 15, 2025, 10:59:58 AM7/15/25
to Google Mobile Ads SDK Developers
why rewarded video ads after first video if there are 2,3 videos ads in single rewarded ads called ads pod then after 1 video ads 2/3 screen is looking black, although it seems video is playing in back. I am developing game in unity and this problem came now, i was using same thing from last 1 month, it was fine now i tested, and it showed. I have portrait game and upper side only some part is showing reset screen is black.

Mobile Ads SDK Forum Advisor

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Jul 15, 2025, 11:42:34 AM7/15/25
to iamalokk...@gmail.com, google-adm...@googlegroups.com
Hi Alok,

Could you share below information to us for further investigation.
  • App ID
  • AdUnit ID
  • Charles Logs
  • Screen Recording

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=500Ht00001sviMEIAY&entry.80707362=00318981

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Thanks,
 
Google Logo Mobile Ads SDK Team

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[2025-07-15 15:41:27Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01sviME:ref" (ADR-00318981)



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