Is SDK using MPRemoteCommandCenter/MPNowPlayingInfoCenter internally?

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Nazareth

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Apr 5, 2019, 5:12:42 AM4/5/19
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Hi all!

I've an audio player with ads, including video ads. I recently discovered that in iOS 12.2 (maybe others iOS versions) when display video ads, music in lockscreen/controlcenter dissapear. Is SDK managing internally MPRemoteCommandCenter/MPNowPlayingInfoCenter? Is it possible to disable it?

My only workaround (not works as expected) is: https://stackoverflow.com/a/34212597

SDK version: 7.41.0

Thanks!

mobileadssdk...@google.com

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Apr 5, 2019, 3:49:42 PM4/5/19
to Nazareth, Google Mobile Ads SDK Developers
Hello Nazareth,

Can you point us to which SDK you are using?  This looks like an IMA SDK issue and you can contact IMA SDK Team via this forum and they will take a look into this issue.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
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Also find us on our blog and Google+ page:
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    https://plus.google.com/115658573333388777174/
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On 04/05/19 05:12:42 naza...@digio.es wrote:
Hi all!

I've a audio player with ads, including video ads. I recently discovered that in iOS 12.2 (maybe others iOS versions) when display video ads, music in lockscreen/controlcenter dissapear. Is SDK managing internally MPRemoteCommandCenter/MPNowPlayingInfoCenter? Is it possible to disable it?

My only workaround (not works as expected) is: https://stackoverflow.com/a/34212597

Thanks!

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Nazareth

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Apr 8, 2019, 3:27:27 AM4/8/19
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I'm using DFPBannerView to load ads, GoogleMobileAds framework, version 7.41.0

It's "Native ads with video".

Thanks!

mobileadssdk...@google.com

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Apr 8, 2019, 3:50:26 PM4/8/19
to Nazareth, Google Mobile Ads SDK Developers
Hello there,

Thanks for getting back to us. I would highly recommend that you go through this section and manage the app's audio session manually. This should resolve the issue that you are facing. Let us know if you need anything else.


Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/08/19 03:27:27 naza...@digio.es wrote:
I'm using DFPBannerView to load ads, GoogleMobileAds framework, version 7.41.0

Thanks!

El viernes, 5 de abril de 2019, 11:12:42 (UTC+2), Nazareth escribió:
Hi all!

I've an audio player with ads, including video ads. I recently discovered that in iOS 12.2 (maybe others iOS versions) when display video ads, music in lockscreen/controlcenter dissapear. Is SDK managing internally MPRemoteCommandCenter/MPNowPlayingInfoCenter? Is it possible to disable it?

My only workaround (not works as expected) is: https://stackoverflow.com/a/34212597

SDK version: 7.41.0

Thanks!

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Hamed Hashemi

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Apr 9, 2019, 4:52:56 PM4/9/19
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I can confirm that this issue has started with iOS 12.2, managing the app's audio session manually and changing those settings have no effect. When playing a video ad interstitial using Admob, it does something to prevent the rest of the app from using the remote commands and MPNowPlayingInfoCenter. Unfortunately, even after playing the video ad, this continues until the app is restarted.

Nazareth

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Apr 10, 2019, 3:39:50 AM4/10/19
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Thanks for confirm, so it's OS related, i'm testing with 12.3 beta 2 and also happens.

mobileadssdk...@google.com

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Apr 10, 2019, 3:16:22 PM4/10/19
to Nazareth, Google Mobile Ads SDK Developers
Hello Nazareth,

Can you send us a sample app of your implementation and we will debug this further? You can use "Reply Privately to Author" option to share the details privately.


Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.

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Nazareth

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Apr 11, 2019, 2:56:39 AM4/11/19
to Google Mobile Ads SDK Developers
Hello,

We contacted with Google Technical Service (Help Center) in our language. I'll post any news here.

Thanks.
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