IOS 16 devices: Banners and interstitial ads cannot be displayed

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G0561

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Nov 17, 2022, 4:19:34 AM11/17/22
to Google Mobile Ads SDK Developers

Hello everybody

When my own ios app was upgraded to 16.x, banners and interstitials didn't show up. I downloaded admob's official objectC banner and interstitial code, ran it with xcode and found that the ads could not be displayed (no error), I  need help, thank you

masos: ventura 13.0.1
xcode: 14.1
ios: 16.1.1 (ipad, iphone14 and so on)
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Mobile Ads SDK Forum Advisor

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Nov 17, 2022, 1:13:05 PM11/17/22
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Hello,

Thank you for reporting this to us. 
 
I went ahead and tested our sample app on iPhone 14 Pro iOS 14 simulator, and was able to load test ads on my end. With that, could you please try to use a different internet connection, then let me know how it goes? In addition, could you also try to implement the ad load errors, then share to us what you're getting on your end?

Regards,
Google Logo
Teejay Wennie
Mobile Ads SDK Team
 
 

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Mobile Ads SDK Forum Advisor

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Nov 18, 2022, 1:04:30 AM11/18/22
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Hi XiangHeng,

 

Thank you for providing additional information on this. However, for us to further check this, can you provide us more information below privately for us to proceed on it? You can provide the following details via Reply privately to author option or directly provide it to the link below.

 

  • Sample app where the behavior reported
  • Steps to replicate the errors
  • Charles log capturing the no ads
  • AdMob App ID
  • Ad unit ID affected

 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

 

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002gPoyiQAC&entry.80707362=00157430

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

 

On the other hand, I've deleted your post as it contains private information. 

 

Regards,

Google Logo
Princess Pamela
Mobile Ads SDK Team
 


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Mobile Ads SDK Forum Advisor

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Nov 20, 2022, 11:34:44 PM11/20/22
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Hi XiangHeng,

 

Thank you for reaching out to us.

 

I've already responded to you directly in your email with the same subject on this thread, regarding the investigation I've made on your concern. Kindly check your email and provide the requested information. Also, let's continue the conversation on that thread for better tracking.

 

On the other hand, I've deleted your post as it contains private information. Below is the copy of your post with scrubbed information.

 

Regards,

Google Logo
Princess Pamela
Mobile Ads SDK Team
 

 

Hello!

 

Problem: Admob banner and interstitial ads cannot be displayed on ios16 and above systems

 

I have submitted a complete project code (adTest) to you! Please help, thanks a lot。 

Submission address: https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?fbzx=653817276886499561

 

steps:

1. You unzip adTest.7z

2. Enter the path: adTest\adTest\proj.ios_mac

3. Run the command: pod install --repo-update

4. Open adTest.xcworkspace with the latest mac system (macOS ventura13.0.1), xcode 14.1

 

The required development environment is

macos: macOS ventura 13.0.1

xcode: 14.1

ios simulator or device: iphone14 pro or ipadOS 16.1.1(latest ios system)

ios system: ios16 and above

 

I use official test id

app id:ca-app-pub-3940256099942544~1458002511

Banner ad unit:  ca-app-pub-3940256099942544/2934735716

interstitial ad unit:ca-app-pub-3940256099942544/4411468910

 

my admob acount: xxxxxxx...@gmail.com

Publisher ID:pub-xxxxxxxxxxxxxx 

you can use my ad unit to test:

app id:ca-app-pub-xxxxxxxxxxxxxx~xxxxxxxxxxxxxx

Banner ad unit:ca-app-pub-xxxxxxxxxxxxxx/xxxxxxxxxxxxxx

interstitial ad unit:ca-app-pub-xxxxxxxxxxxxxx/xxxxxxxxxxxxxx

 

I need you help !I will be online waiting for your reply, thank you



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