Google Mobile Ads

[Jasim Sheikh]

SDK Developer

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Please note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues. Should you encounter any difficulties related to the Mobile Ads SDK, kindly provide a detailed description of your concern, and we will guide you accordingly.

Thanks,
 

Mobile Ads SDK Team

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[2025-08-06 19:56:46Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01syKd4:ref" (ADR-00328985)

[Viral Kare]

We have integrated Google AdMob SDK correctly in our TikTok-like app. Native Ads are showing, but we are facing two main issues:

1. *Banner Ads size is not fitting properly* – sometimes banner is half visible, sometimes small, and not responsive, which makes the UI look bad. We also tried Adaptive Banner Size but the issue persists.

2. *Video Ads (Rewarded / Interstitial) are not showing at all*, even though the SDK is setup as per the integration documentation.

We have verified everything including Ads SDK initialization, Ad Unit IDs, and test mode but the issue persists.

Please help us and let us know if we are making a technical mistake or if this is due to an Ad serving limitation or policy issue.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

To help us investigate the issue further, could you please share a sample project that replicates the ad behavior you're experiencing (banner not displaying correctly or rewarded/interstitial ads not showing). This will allow us to reproduce the issue in our environment and provide a more accurate resolution.

Additionally, please include:

• Charles Proxy logs capture during the issue.

Thanks,
 

Mobile Ads SDK Team

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[2025-08-07 07:37:48Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01syKd4:ref" (ADR-00328985)

[Mobile Ads SDK Forum Advisor]

Hi,

Kindly provide the requested details via Reply privately to author option

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
1. Navigate to

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2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Thanks,
 

Mobile Ads SDK Team

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[2025-08-07 07:41:07Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01syKd4:ref" (ADR-00328985)