Test ads showing on simulator but real ads not showing on live app.

[Ashutosh Billa]

Hey everyone, 

I recently launched my app. Here is the link to the app: https://itunes.apple.com/us/app/python-reference-guide/id1209182426?mt=8

I tested the ads on the simulator and they worked fine but after I the app went live, there are no ads displayed. I tried every solution on this forum and stack overflow but I just can't figure out the problem. 

The app is linked to Firebase and the admob is linked to the Firebase app. I checked the bundle ID of the app, the app unit id, app pub id. Everything is in place. 

Before publishing I removed the following line.

    request.testDevices = [kGADSimulator] 

Is that the problem? 

Also in the Admob account, I'm not able to link my app in iTunes store. Could that cause this problem? (The test ads showed, though.) 

(Maybe it needs more time to index the pages, it's been just 3 days since I launched the app.)

Has anyone else faced this problem? Please help. 

Thank you.

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi Ashutosh,

Thank you for providing a link to your App from the AppStore. I tried downloading your app and I can successfully receive ads on my end using a physical iPod Touch Device as shown in this screenshot. Would you be able to verify again if you can receive ads on your end? 

If you are still able to replicate the issue, then you can provide us your Ad Unit IDs, as well as complete error logs, so we may investigate further on your issue.

Additionally, not linking your app to your AdMob account shouldn't affect Ad Serving in any way. However, you are correct that it will need a little more time before your app shows in the App Management section of the Dashboard, usually around a week.

Regards,

Joshua Lagonera

Mobile Ads SDK Team