Ad Manager mediation with facebook not working Need Help

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Rohan Negi

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Feb 2, 2024, 11:04:27 AM2/2/24
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Hey guys if anyone has experience with mediation with meta ( facebook ) kindly help me I am stucked at a weird problem have a look into the issue i created in github thanks .

GITHUB ISSUE LINK -> https://github.com/googleads/googleads-mobile-flutter/issues/1000

Mobile Ads SDK Forum Advisor

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Feb 2, 2024, 4:02:23 PM2/2/24
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Hi,

Thank you for contacting the Mobile Ads SDK Support team. 

Kindly provide the Sample Project privately for further investigation. So that we can have full visibility of your implementation.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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2. Fill out all fields, and attach your file(s).

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This message is in relation to case "ref:!00D1U01174p.!5004Q02rymZd:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


Rohan Negi

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Feb 3, 2024, 9:58:55 AM2/3/24
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Hey Thanks for your response

How can I share a sample project ? cause may be we can test mediation setup and test ads only on approved applications. 

However I am pretty sure there is no implementation issue from my side cause I was able to log mediation adapter version successfully in from the native kotlin code

Screenshot 2024-02-03 202014.png

In the above logs you can see adapter is properly resolving and have version 6.16.0.0 and also SDK version is 6.16.0 , but you can see below on the logs Adapter status from google mobile ads plugin not logging the mediation adapter details .

This is my native code for verifying that mediation adapter is available on run time 
Screenshot 2024-02-03 202605.png

Still ad inspector is not detecting the mediation adapter 

I have tested google_mobile_ads with version 4.0.0 ( which is latest) and 3.1.0 in both I am facing same issue. 

Mobile Ads SDK Forum Advisor

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Feb 5, 2024, 6:19:09 AM2/5/24
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Hi Rohan,

Thank you for sharing the code snippet of your implementation.

One possible reason could be you don't have the Facebook Audience Network SDK or adapter library in your app. Your app will need to include both the Facebook adapter and SDK libraries linked from mediation networks in order to get Facebook ads. Refer to the guide Integrate Meta Audience Network with bidding on how to use the Google Mobile Ads SDK to load and display ads from Meta Audience Network using mediation, covering bidding integrations. It covers how to add Meta Audience Network to an ad unit's mediation configuration, and how to integrate the Meta Audience Network SDK and adapter into an Android app. Refer to the basic requirements to Integrate Meta Audience Network with bidding. 
Could you kindly confirm if you have completed the following six steps required to integrate Meta Audience Network with bidding both for Android and Flutter applications?

Step 1: Set up configurations in Meta Audience Network UI
  a. Turn on test mode: See the Testing Audience Network Implementation guide for detailed instructions on how to enable Meta Audience Network test ads.
Step 2: Set up Meta Audience Network demand in Ad Manager UI
Step 3: Import the Meta Audience Network SDK and adapter
Step 4: Implement privacy settings on Meta Audience Network SDK
Step 5: Add the required code
Step 6: Test your implementation
  a.Verify test ads: To verify that you are receiving test ads from Meta Audience Network, enable single ad source testing in ad inspector using the Meta Audience Network (Bidding) ad source(s).

Also, use our sample apps for implementation reference. If the issue persists kindly provide the below for further investigation privately so that we can have full visibility of your implementation:

  • app ID
  • ad unit ID effected
  • Charles log
  • Sample project reproducing the issue

You can provide the following details via reply privately to the author option or directly provide it to the link below

Rohan Negi

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Feb 6, 2024, 11:46:36 AM2/6/24
to Google Mobile Ads SDK Developers
Hey there,

I have uploaded sample project on the form you sent me , and also I have replied you privately with some extra details about project , kindly check and look into this issue

Thanks again for your assistance.

Mobile Ads SDK Forum Advisor

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Feb 6, 2024, 5:35:03 PM2/6/24
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Hi,

Thank you for getting back to us with the required information.

We have run the sample app provided and able to load ads, this confirms that your code implementation of the Mobile Ads SDK is fine. Kindly note that the SDK just requests an ad to the ad server, and I'm afraid that it doesn't have any control on the ad it receives. That said, we would recommend raising this to our Meta Audience Team.

Rohan Negi

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Feb 7, 2024, 12:07:03 AM2/7/24
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Hey I think you mis understood my question, my Ads are working perfectly but why it's not detecting any mediation adapter.

My original question is about not detecting any mediation adapter, it's not about ads 


I am saying why ad inspector is not detecting any mediation adapter?  cause of it I am not able to do mediation with meta 

Also I will attach a screenshot from my admanager's sdk Bidding section there also SDK is not detecting 

IMG-20240207-WA0022.jpg

Mobile Ads SDK Forum Advisor

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Feb 7, 2024, 6:25:44 AM2/7/24
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Hi, 

Thank you for providing the sample project, However the project is Non Runnable so we were not able to replicate the issue, kindly provide the working sample for further investigation. And make sure that you have followed all the steps that are mentioned in the thread while integrating the Meta Audience Network.
 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
 

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002rymZdQAI&entry.80707362=00221757

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.


 

Rohan Negi

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Feb 7, 2024, 7:55:41 AM2/7/24
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Hey I already uploaded the project and you already said before that its working, what do you mean that its not working now? , its a flutter project just download it and run the main.dart file thats all.

And after opening the app in debug mode , let the ad load and then click the debug button I added there , after that you will see debug menu click on ad inspector and there you can check adapters section.

And if the project is not working kindly let me know what is not working in the project.

Rohan Negi

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Feb 7, 2024, 8:09:02 AM2/7/24
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check in attached gif ,  my issue is that google mobile ads sdk is unable to detect any mediation adapter, how can I integrate the mediation properly? if its anable to detect mediation adapter 
error.gif

Mobile Ads SDK Forum Advisor

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Feb 7, 2024, 12:58:59 PM2/7/24
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Hi,

Kindly ignore the previous mail.

I will check with our team regarding your query and one of my team members will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated. 

Mobile Ads SDK Forum Advisor

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Feb 9, 2024, 6:55:51 PM2/9/24
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Hello Rohan,

Thanks for reaching out.

We are currently investigating the issue and will get back to you with an update as soon as possible.

Have you also tested with the other mediation partners/adapters and did they work?


Regards,
Joshua

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Rohan Negi

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Feb 10, 2024, 12:06:44 AM2/10/24
to Google Mobile Ads SDK Developers
Hey, 

My App is approved in Meta audience network and in admanager, so I have tested with facebook audience network adapter only. However I once added applovin adapter, it was also not detected by google mobile sdk.

I will attach the bidding report from Meta monetisation manager, as you can see there are 0 bid requests. even though adapter is installed and admanager ads are working and I have already setup Meta mediaition using SDK bidding from admanager

Screenshot 2024-02-10 103204.png 

Rohan Negi

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Feb 12, 2024, 10:19:45 AM2/12/24
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Hey there I am still facing same issue for other mediation adapter also , I tried with lifftoff mediation adapter still no luck. do you have any update in this matter ? I want to do mediation with admanager but google mobile sdk flutter is not able to detect any mediation adapter. Is there any workaround for this?
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Rohan Negi

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Feb 15, 2024, 12:17:19 AM2/15/24
to Google Mobile Ads SDK Developers
Hey Any Update regarding this issue?

On Monday, February 12, 2024 at 10:48:05 PM UTC+5:30 Rohan Negi wrote:
I am sharing some screenshot from my apps release version. May be It can help you to identify the issue 

In this I am in adunit tab, you can see below

IMG_20240212_223628.jpg


Here I am in Adapters tab ( No adapters found 😑)
IMG_20240212_223611.jpg


Here I am in ad unit's option ( All Bidders ) , as you can see we can see Networks name but on above screenshot there are'nt any adapter

Screenshot_2024_02_12_22_33_36_27_15c5809b9b744ed85e29d452c69e7864.jpg


Here I am inspecting third party bidding params of meta and liftoff , as you can see buyer generated data is 0 character 

Screenshot_2024_02_12_22_35_18_21_15c5809b9b744ed85e29d452c69e7864.jpgScreenshot_2024_02_12_22_35_14_68_15c5809b9b744ed85e29d452c69e7864.jpg



I don't know whats the issue here , I have done everything right as you can see there are SDK version and Adapter Version are clearlly visible but still buyer Generated data is 0 Character and also Ad inspector not detecting any adapters 


Rohan Negi

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Feb 17, 2024, 1:24:45 AM2/17/24
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Hey I am waiting for a response, kindly let me know the status

Mobile Ads SDK Forum Advisor

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Feb 19, 2024, 2:06:54 PM2/19/24
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Hello Rohan,

Thanks for bumping up the thread.

I will get back to you once I follow up with the engineering team tomorrow (since today 2/19 is a holiday in the U.S.).
Message has been deleted

Mobile Ads SDK Forum Advisor

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Mar 20, 2024, 11:28:49 PM3/20/24
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Hello Rohan,

For your ad unit `MM_Videoplayer_Banner` that is set up with Meta SDK bidding, can you make sure there is at least one yield group that targets it?

Thanks!
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