I am receiving a crash regarding ads that I don't understand.

[KashanMadam]

Hi there experts, I have an app that just encountered this crash on many devices. I am unable to understand the crash. I think it is related to ads and am totally clueless. Could you experts please help me? I have attached the Crash from crashlytics below this message. Any help would highly be appreciated.

Regards.

# Crashlytics - Stack trace
# Application: com.test.remind
# Platform: android
# Version: 1.2.2 (23)
# Issue: 10c36f856413cb2ea5cd52b3e04a6763
# Session: 65EAA0B9037C0001661E1CB132353181_DNE_0_v2
# Date: Fri Mar 08 2024 10:23:06 GMT+0500

Fatal Exception: java.lang.NoSuchFieldError: No field NO_OPTIONS of type Lk4/a$d$a; in class Lk4/a$d; or its superclasses (declaration of 'k4.a$d' appears in base.apk)
       at com.google.android.gms.internal.appset.zzp.<init>(zzp.java:1)
       at com.google.android.gms.internal.appset.zzr.<init>(zzr.java:1)
       at com.google.android.gms.appset.AppSet.getClient(AppSet.java:1)
       at com.google.android.gms.internal.ads.zzffu.zzb(zzffu.java:1)
       at com.google.android.gms.internal.ads.zzcnf.zzd(zzcnf.java:1)
       at com.google.android.gms.internal.ads.zzcnb.run(zzcnb.java:2)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
       at java.lang.Thread.run(Thread.java:920)

pool-9-thread-1:
       at sun.misc.Unsafe.park(Unsafe.java)
       at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:230)
       at java.util.concurrent.SynchronousQueue$TransferStack.awaitFulfill(SynchronousQueue.java:461)
       at java.util.concurrent.SynchronousQueue$TransferStack.transfer(SynchronousQueue.java:362)
       at java.util.concurrent.SynchronousQueue.poll(SynchronousQueue.java:937)
       at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1091)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1152)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
       at java.lang.Thread.run(Thread.java:920)

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

I have inspected several advertisement codes embedded in the latest version of the Google Sample Code repository, but I have not been able to observe the reported crash issue. As noted in your logs, the crash seems to occur within the Mobile Ads SDK while using the base APK. According to this reference, the most recent version is 23.0.0. Could you upgrade to this version and verify whether the crash persists?

If the issue persists, kindly provide the following details to us for further investigation:

• Mobile Ads SDK Version
• Ad Type
• Detailed steps to reproduce the issue or a sample project replicating the issue. 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply to author option or using the steps below:

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This message is in relation to case "ref:!00D1U01174p.!5004Q02rznD3:ref"

Thanks,
 

Mobile Ads SDK Team