Failed to receive ad with error: (null) On App Store

358 views
Skip to first unread message

BIGHAND CASINO

unread,
Sep 17, 2019, 5:21:15 AM9/17/19
to Google Mobile Ads SDK Developers
I have been release IOS,Google play game named BIGHAND CASINO.

It works fine on Android.

Also Everything work fine on My Iphone and Ipad.  But App Store Build is error :  Failed to receive ad with error : (null) except me. 

I'm working on UNITY 2018.3.14f, FIREBASE SDK 

Should I miss something on setting page?

plz help me.

Mobile Ads SDK Forum Advisor Prod

unread,
Sep 17, 2019, 10:05:13 PM9/17/19
to dev...@gmail.com, google-adm...@googlegroups.com

Hi there,

Thank you for reaching out to us.

Could you provide the details below (via Reply privately to author) so that I can investigate the issue?

  • Ad unit IDs affected
  • App Store link (for published app)


Regards,
Ziv Yves Sanchez
Mobile Ads SDK Team



ref:_00D1U1174p._5001UHH1cL:ref

Mobile Ads SDK Forum Advisor Prod

unread,
Sep 17, 2019, 11:53:38 PM9/17/19
to dev...@gmail.com, google-adm...@googlegroups.com

Hi there,

Thank you for providing the requested details in private.

I was able to test both your app (from the App Store) and your ad unit ID (with our sample app), and can confirm that I was getting ads from both of them (see attached screenshots). That said, your app may be currently suffering from an ad-serving issue, where there might simply be no ads to display as of the moment, due to a drop in ad inventory. You may try implementing Mediation to help in the filling of ads during this time.

For further ad-serving concerns, you may visit the AdMob Help Center, or consult with our troubleshooter, for further assistance.



Regards,
Ziv Yves Sanchez
Mobile Ads SDK Team



ref:_00D1U1174p._5001UHH1cL:ref
Screen Shot 2019-09-18 at 10_55_33 AM_png.html
Screen Shot 2019-09-18 at 11_24_25 AM_png.html
Reply all
Reply to author
Forward
0 new messages