"No ad to show" error message

[Kaitlyn Hurley]

Hi There,

Our team has completed the integration of Google Ad Manager (GAM). The ads are displaying correctly with the test IDs. However, when we use the live IDs we are encountering a "No ad to show" error message.

Below is the error message that we get while using live ID.

AdManagerBannerAd failed to load: LoadAdError(code: 1, domain: com.google.admob, message: Request Error: No ad to show., responseInfo: ResponseInfo(responseId: null, mediationAdapterClassName: null, adapterResponses: [], loadedAdapterResponseInfo: AdapterResponseInfo(adapterClassName: , latencyMillis: 0, description: , adUnitMapping: {}, adError: null, adSourceName: , adSourceId: , adSourceInstanceName: , adSourceInstanceId: )), responseExtras: {})

Any ideas for what I'm doing wrong?

[Mobile Ads SDK Forum Advisor]

Hi,

Please use the following help center article to understand common reasons why apps show few or no ads and use the can’t see ads troubleshooter to debug the issue. 

If the issue still persists kindly provide us with the below information via reply to author option for further investigation privately:

• app ID
• ad unit ID
• Mobile Ads SDK Version

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJVu3:ref" (ADR-00244555)

Thanks,
 

Mobile Ads SDK Team