iOS 16 phones issue on auto rotate

[Cristian Constantin]

Hello,

I am using Google-Mobile-Ads-SDK (10.9.0) and I created a new aplication using the steps detailed here https://developers.google.com/admob/ios/quick-start and here https://developers.google.com/admob/ios/interstitial .

The only modification I made was to load a new ad when the previous interstitial is closed.

I made a video detailing the issue here https://youtu.be/tpcdqSl2ZwM .

I was able to reproduce the issue on real phones and iOS simulator using phones.

It seems to be working fine on iOS 15 and tablets running iOS 16.

PS: I attached my ViewController.m file.

Best regards,

Constantin Cristian

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for reaching out to us.

For us to properly troubleshoot this behavior, can you confirm if this is reproducible in our sample app (https://github.com/googleads/googleads-mobile-ios-examples)? In addition to that, can you provide us your sample app or modify our sample app to your implementation and provide it to the link below so we can further check it in our end?

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This message is in relation to case "ref:_00D1U1174p._5004Q2ns4ri:ref"

Thanks,
 

Mobile Ads SDK Team

 

[Cristian Constantin]

Hello,

I was able to reproduce in the sample app https://github.com/googleads/googleads-mobile-ios-examples/tree/main/Objective-C/admob/InterstitialExample did not try the other apps.

To reproduce it in the sample app click "Play again" in the app then change the orientation to the app before timer runs out.

From what I figured out it happens if you call [GADInterstitialAd   loadWithAdUnitID .... ] then change orientation of the app, then call [self.interstitial presentFromRootViewController: self].

I also attached my test project.

Best regards,

Constantin Cristian

[Mobile Ads SDK Forum Advisor]

Hello Constantin,

Thank you for responding back to us.

I was able to encounter the same behavior you are reporting through our sample app. With that, allow me to communicate this to the rest of our team for further insights and feedback. I will get back to you the soonest possible.

[Mobile Ads SDK Forum Advisor]

Hi,

The issue has been resolved. Kindly recheck the issue and get back to us if the issue still persists.

[Mobile Ads SDK Forum Advisor]

Hi,

The issue has been resolved in 10.11.0 version. Kindly update the SDK to 10.11.0 or latest and recheck the issue and get back to us if the issue still persists.